Rejected Email

At the church that I work at we are having a problem with our Deacon distribution list.  It is the largest distribution list we are using, over 20 people.  What happens is that I get the following message from each of the email services,


  <username@comcast.net>: Backend Replied [6acc7c35.0.4955.00-338.13716.p01c12o147.mxlogic.net]:  5.2.0 TRGP1o01G1XM7y80eRGPtq Message rejected due to DMARC. Please see http://postmaster.comcast.net/smtp-error-codes.php#DM000001 (Mode: queuesafe)
  <username@comcast.net>: Backend Replied [6acc7c35.0.4955.00-338.13716.p01c12o147.mxlogic.net]:  5.2.0 TRGP1o01G1XM7y80eRGPtq Message rejected due to DMARC. Please see http://postmaster.comcast.net/smtp-error-codes.php#DM000001 (Mode: queuesafe)
  <username@comcast.net>: Backend Replied [6acc7c35.0.4955.00-338.13716.p01c12o147.mxlogic.net]:  5.2.0 TRGP1o01G1XM7y80eRGPtq Message rejected due to DMARC. Please see http://postmaster.comcast.net/smtp-error-codes.php#DM000001 (Mode: queuesafe)

I get similar messages from gmail, yahoo, etc.  I think that our company that services our server is not certifying something to allow these emails to go through.  But I do not know the procedure or steps needed to get large distributions certified to the email services so that they go through.  I am pretty sure this is a result of the tightening of the email rules by the various services earlier in the year.  Does anyone know how to get large distributions of email to go through as regular email on the various services.  Our company has been working on this since we started having the problem and they do not seem to have a clue on what to do.  Thanks for any help you can give me on this.
Bill2802Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

SStoryCommented:
http://www.dmarc.org/

You might try iContact. It is a double opt in and it works without a hitch because gmail and other companies know the people on the list doubly opted in to get the email.

http://www.icontact.com/
0
Bill2802Author Commented:
We are looking at Constant Contact, but I figured there must be a procedure that these companies use to get their email thru that we should be able to use.
0
SStoryCommented:
iContact is well known and recognized by gmail and other mail providers. They know that the people on your list signed up, received an email and opted in by clicking a link and so they let email from one account through iContact go to many accounts and don't automatically reject it as SPAM. How you as an individual can accomplish this, I don't know.  However 20 people really isn't a lot.

The error message you have says:
This message has been rejected by the Comcast mail servers due to the sending domain's published DMARC policy.

It also says to go here if you need help.
http://constantguard.comcast.net/dedicated-support/contacts

That's where I'd go first.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Bill2802Author Commented:
I figured out a work around.  I made 5 Distribution list none with more than 10 members and are having the emails send through them and that seems to work.
0
SStoryCommented:
Yes, it is generally the fact that you are sending so many from one address-a tactic spammers (junk email senders) often employ, that is getting them blocked to start with.  That is why if you have 100s of people, iContact will not have that problem.

Thanks!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Email Software

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.