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Windows Server 2012 files not backing up

Posted on 2014-07-23
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Last Modified: 2014-07-23
I have a Windows Server 2012 and our Corp office does the back up for us using the software Avamar. This is a new server  and OS for me and I don't know how to get the Avamar software to see all the folders, it is only seeing a few folders. Example: the backup is showing only 7 folders and on the server there is 21 folders. Any ideas? Thanks
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Question by:ThermoPort
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5 Comments
 
LVL 47

Expert Comment

by:noxcho
ID: 40214397
Are you running this software under specific user? It could ignore the folders which it does not have access to.
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Author Comment

by:ThermoPort
ID: 40214427
I believe they have one account and it has admin rights to all servers and information, but I think I will check on that.
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LVL 47

Accepted Solution

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noxcho earned 2000 total points
ID: 40214468
Try to install and run this software under local system admin account.
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Author Closing Comment

by:ThermoPort
ID: 40214507
Thank you so much!!!!!
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LVL 47

Expert Comment

by:noxcho
ID: 40214557
You are welcome. Glad to know it helped.

take care
Nox
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