Socket Closed / connection link failure to DB2 database

Hi

I am running an application in Windows XP mode on Windows 7 that uses an ODBC connection to a remote DB2 database.  This has been working fine but now we are getting socket closed and connection link closed errors if users leave the application for a few minutes and then return.  How can I troubleshoot this issue and determine the cause of the timeout if thats the issue?
Trevor CoenSystems EngineerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Trevor CoenSystems EngineerAuthor Commented:
DataDirect Shadow for ODBC version 7.2 is being used as the ODBC driver
0
momi_sabagCommented:
perhaps a dba turned on a timeout parameter on the db2 end
i would search the connection string parameters, maybe it's possible to specify a different timeout than the default one

other approach would be to change the application and make it handle such a problem by reconnecting
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Tomas Helgi JohannssonCommented:
Hi!

Did you change anything in the network ? New switch, load balancer or some network config change ?
This could (as momi_sabag says) be a timeout setting on the db2 server side (if the dba changed it).

Regards,
    Tomas Helgi
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
DB2

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.