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Excessive traffic over VPN

Posted on 2014-07-23
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Last Modified: 2014-08-11
Hey VPN experts

We have three offices which are connected via VPN.

Headoffice - Netgear SRX 5308 firewall
Branch Office 1 - Netgear SRX 5308 firewall
Branch Office 2 - Netgear SRXN3205 firewall

The VPN between HO and BO1 is fine.

The VPN between HO and BO2 is not fine.

Just the VPN itself is generating excessive traffic.

Especially the upload from BO2 is showing very high amount in very small space of time.

I know its the VPN because I have disconnected any local devices from both firewall for good 10 minutes so both firewalls has only the Internet connection and the VPN between HO and BO2 (BO1 vpn was also disconnected).

The VPN configuration is just the standard configuration for most part when you create an IKE VPN policy on both ends. I have just added a PSK which is just a simple password for VPN connection.

This excessive traffic is taking up most of the bandwidth at BO2 and the users are struggling.

Any help would be really appreciated.

Alex
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Question by:alex110109
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Expert Comment

by:carlmd
ID: 40219505
Is there any overlap in the networks at both ends of the VPN?

Did this ever work without the problem? If so, do you know what may have changed?
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Author Comment

by:alex110109
ID: 40219549
Hi Carl

Originally, the HO also had the same firewall as BO2 where the problem is.

That's the only change.

Before that it worked fine!
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LVL 20

Expert Comment

by:carlmd
ID: 40223798
Did you physically move the firewall device from HO to B02? If so, it could be an issue with MAC addresses. If so, were the devices at both ends rebooted after the move?
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Author Comment

by:alex110109
ID: 40223802
Hi Carl

The firewall at BO2 was never at HO.

However, running packet capture we have identified a device on the BO2 network that seems to be sending packets across to HO over the VPN so we might have found the root cause.

I will let you know once we conclude our findings.
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Accepted Solution

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alex110109 earned 0 total points
ID: 40243923
Actually there were two things. There was a faulty NAS drive that was trying to do a backup over the VPN to a server across at the other site and there was also a PC with faulty network card.

We turned off both and the traffic came down drastically. We have decommissioned the PC and turned off the NAS drive  for now.

So issue is now resolved. My original suspicion was on the firewall itself but that doesn't work.
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Author Closing Comment

by:alex110109
ID: 40252698
Solved it myself for once !!
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Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

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