Solved

Desktop DVD Drive scans with no disc inside

Posted on 2014-07-23
14
360 Views
Last Modified: 2016-11-23
I have a Dell Inspiron Desktop (Windows 7).   Every so often the DVD drive with light up as if there is a DVD Disc in the unit trying to be read.  I  disabled active scan for the DVD drive in the antivirus (AVG) but this didn't work.  Any ideas on what else can be causing this?  Thanks for any info.
0
Comment
Question by:fjkaykr11
  • 6
  • 5
  • 3
14 Comments
 
LVL 50

Expert Comment

by:jcimarron
ID: 40215127
fjkaykr11 --
Do you mean the drive is operating (noise) or only that the light goes on?
Are you able to determine if a specific program or activity is causing this?
0
 
LVL 3

Author Comment

by:fjkaykr11
ID: 40215226
@jcimarron, thanks for the reply.  The drive is operating as well (noise) but there is no DVD inside.  I am not able to determine why this happening.
0
 
LVL 50

Assisted Solution

by:jcimarron
jcimarron earned 250 total points
ID: 40215312
fjkaykr11 ----
"Are you able to determine if a specific program or activity is causing this? "

You can use Process Explorer to see what is running at the time the disk starts spinning.
http://technet.microsoft.com/en-us/sysinternals/bb896653

If you can anticipate when this happens, run Process Explorer before the drive starts and then run after to see what difference(s) there are.
0
 
LVL 3

Author Comment

by:fjkaykr11
ID: 40215744
I ran the process explorer. there is no difference in the processes that run (before and after the DVD Drive is operating).
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 40215753
fjkaykr11 ----
Perhaps replace the DVD drive.
But, if this is causing no problems, maybe just forget it--until some larger problem occurs.

But if you just worry what is going on,
1)  Run a System Restore to a date/time before it started
2)  And if still no help, run a Repair Install
http://www.sevenforums.com/tutorials/3413-repair-install.html
This should not affect personal data or installed programs, but a backup first is a good idea.
0
 
LVL 3

Author Comment

by:fjkaykr11
ID: 40215763
thanks for the feedback.  That sounds like a lot to do for something like this.  I was just curious as to what it could be.  I am still thinking it might be the AVG antivirus doing a scan (even though I thought I shut it off in the settings).
0
 
LVL 91

Accepted Solution

by:
nobus earned 250 total points
ID: 40216131
try removing upper and lower filters :  http://pcsupport.about.com/od/driverssupport/ht/upperfilters-lowerfilters.htm

or uninstall the device from device manager - reboot and test
0
How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

 
LVL 3

Author Comment

by:fjkaykr11
ID: 40220571
@nobus, thanks for the ideas. I tried both (neither worked).  I am guessing out of options.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 40220599
fjkaykr11--
The ideas in http:#a40215753 are really not a lot of work.   DVD drives are pretty cheap these days.  And as mentioned a Repari Install should not affect your personal data and installed programs.
0
 
LVL 3

Author Closing Comment

by:fjkaykr11
ID: 40220634
I will keep searching or just try to ignore for now.  Thanks
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 40220668
fjkaykr11--
You are welcome, but do try the suggestions in  http:#a40215753
0
 
LVL 91

Expert Comment

by:nobus
ID: 40220984
did you try another dvd drive - it's most likely bad
0
 
LVL 3

Author Comment

by:fjkaykr11
ID: 40221057
I don't even use it anymore, not going to both swapping it.  If I disable it in Windows, it still makes the noise.  I don't want to be physically removing it from the machine at the moment.  I still think it might be related to the antivirus scanning (AVG), just haven't been able to figure it out.  I will just let it be for now. Thanks.
0
 
LVL 91

Expert Comment

by:nobus
ID: 40221307
you don't have to remove it - just dsiconnect it
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Does your iMac really need a hardware upgrade? Will upgrading RAM speed-up your computer? If yes, then how can you proceed? Upgrading RAM in your iMac is not as simple as it may seem. This article will help you in getting and installing right RA…
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup". After a while, you have entered a loop for Auto repair which does not fix anything and you will be in a  panic as all your work w…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now