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Cannot Minimize RDP Window

I have a user that, for some reason starting yesterday, cannot minimize his remote desktop session.  It has been working for years and now he can no longer do this.  He has a Dell laptop running Windows 7 Professional 64-bit.

I have gone through the Control Panel and disable the animation of windows as they are minimized and maximized but this does not help.  And keyboard shortcuts are unacceptable (this is the president of our company).

Is there anything else you can suggest I try?
0
trbbhm
Asked:
trbbhm
1 Solution
 
David Paris VicenteSystems and Comunications Administrator Commented:
Hi,

You could try to do a Clean Boot on Windows 7 to check if it´s not a third party application conflict.
If you have Single Sign On in place you can install this fix:2524668

Hope this helps.

Regards
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