Solved

High disk read of C:\Windows\SoftwareDistribution\DataStore\DataStore.edb causing performance slowness issue in File Server

Posted on 2014-07-23
7
33,991 Views
1 Endorsement
Last Modified: 2014-07-30
Hi All,

Can anyone please explains to me as to why my file server is running very slow and then when I open the resource manager, the highest Disk I/O Read per second is more than 113 MB/s for C:\Windows\SoftwareDistribution\DataStore\DataStore.edb [Image: svchost.exe (netsvcs)] ?

and also the following Event is logged:

Log Name:      Application
Source:        ESENT
Date:          23/07/2014 5:45:48 PM
Event ID:      489
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      FileServer01-VM.domain.com
Description:
esentutl (4362352) An attempt to open the file "C:\Windows\SoftwareDistribution\DataStore\DataStore.edb" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).

So I wonder what could be the problem here ?
1
Comment
  • 3
  • 3
7 Comments
 
LVL 34

Accepted Solution

by:
Seth Simmons earned 250 total points
ID: 40216327
anything in the softwaredistribution folder is related to windows update
i would stop the windows update service and delete all files and folders in that softwaredistribution folder then restart windows update service.  files in there will be created by the service automatically

try running windows update again and see if there are any errors; monitor for a bit and see if the problem persists
0
 
LVL 7

Author Comment

by:Senior IT System Engineer
ID: 40216408
Seth,

The windows update is controlled by SCCM 2007 and it is happening during the working hours.

Why the windows update needs to write something to the database .EDB ?
0
 
LVL 19

Expert Comment

by:compdigit44
ID: 40219820
Is this the only server affected? Have you tried to uninstall an reinstall the sccm agent?
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 
LVL 7

Author Comment

by:Senior IT System Engineer
ID: 40220592
yes it is the only server affected.
0
 
LVL 19

Expert Comment

by:compdigit44
ID: 40220654
Have you tried to reinstall the sccm client?
0
 
LVL 7

Author Comment

by:Senior IT System Engineer
ID: 40220697
not yet, that requires some outage ?
0
 
LVL 19

Assisted Solution

by:compdigit44
compdigit44 earned 250 total points
ID: 40221542
You should be able to uninstall the SCCM client with out rebooting the server...

http://technet.microsoft.com/en-us/library/bb694276.aspx
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When converting a physical machine to a virtual machine using VMware vCenter Converter Standalone or vCenter Converter Enterprise, if an adapter type is not selected during the initial customization the resulting virtual machine may contain an IDE d…
HOW TO: Install and Configure VMware vSphere Hypervisor 6.5 (ESXi 6.5), Step by Step Tutorial with screenshots. From Download, Checking Media, to Completed Installation.
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now