Solved

High disk read of C:\Windows\SoftwareDistribution\DataStore\DataStore.edb causing performance slowness issue in File Server

Posted on 2014-07-23
7
35,904 Views
1 Endorsement
Last Modified: 2014-07-30
Hi All,

Can anyone please explains to me as to why my file server is running very slow and then when I open the resource manager, the highest Disk I/O Read per second is more than 113 MB/s for C:\Windows\SoftwareDistribution\DataStore\DataStore.edb [Image: svchost.exe (netsvcs)] ?

and also the following Event is logged:

Log Name:      Application
Source:        ESENT
Date:          23/07/2014 5:45:48 PM
Event ID:      489
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      FileServer01-VM.domain.com
Description:
esentutl (4362352) An attempt to open the file "C:\Windows\SoftwareDistribution\DataStore\DataStore.edb" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).

So I wonder what could be the problem here ?
1
Comment
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
7 Comments
 
LVL 35

Accepted Solution

by:
Seth Simmons earned 250 total points
ID: 40216327
anything in the softwaredistribution folder is related to windows update
i would stop the windows update service and delete all files and folders in that softwaredistribution folder then restart windows update service.  files in there will be created by the service automatically

try running windows update again and see if there are any errors; monitor for a bit and see if the problem persists
0
 
LVL 8

Author Comment

by:Senior IT System Engineer
ID: 40216408
Seth,

The windows update is controlled by SCCM 2007 and it is happening during the working hours.

Why the windows update needs to write something to the database .EDB ?
0
 
LVL 20

Expert Comment

by:compdigit44
ID: 40219820
Is this the only server affected? Have you tried to uninstall an reinstall the sccm agent?
0
Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

 
LVL 8

Author Comment

by:Senior IT System Engineer
ID: 40220592
yes it is the only server affected.
0
 
LVL 20

Expert Comment

by:compdigit44
ID: 40220654
Have you tried to reinstall the sccm client?
0
 
LVL 8

Author Comment

by:Senior IT System Engineer
ID: 40220697
not yet, that requires some outage ?
0
 
LVL 20

Assisted Solution

by:compdigit44
compdigit44 earned 250 total points
ID: 40221542
You should be able to uninstall the SCCM client with out rebooting the server...

http://technet.microsoft.com/en-us/library/bb694276.aspx
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article shows the method of using the Resultant Set of Policy Tool to locate Group Policy that applies a particular setting.
Auditing domain password hashes is a commonly overlooked but critical requirement to ensuring secure passwords practices are followed. Methods exist to extract hashes directly for a live domain however this article describes a process to extract u…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question