Internet Explorer 8 Query

Hi,

I have a problem with 2 computers getting to some websites

- www.dropbox.com
- www.mozilla.com

When going from IE 8 we are getting page cannot be displayed. Try from Firefox and it works and chrome it does not work.

I have cleared the cache etc... even the turn it off and on again :)

I have confirmed it can resolve from command prompt.

Using wireshark to check the traffic and it's coming up with a 301 moved permanently

Any ideas?
LVL 1
Alex YoungAsked:
Who is Participating?

[Webinar] Streamline your web hosting managementRegister Today

x
 
John HurstConnect With a Mentor Business Consultant (Owner)Commented:
Do a TCP/IP Reset:

Open cmd.exe with Run as Administrator
Then  netsh int ip reset c:\resetlog.txt
Restart the computer

If the machine is using a wireless connection, delete the wireless connection first and remake it after the TCP/IP Reset.

If nothing is wrong, all this will work. So when "nothing" works, look to operating system corruption.
0
 
John HurstBusiness Consultant (Owner)Commented:
Try resetting Internet Explorer. Go to IE, Tools, Internet Options, Advanced and click on Reset. This takes IE back to default settings. It clears forms and passwords so be aware of that.
0
 
Alex YoungAuthor Commented:
Yeah i've tried that
0
Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

 
John HurstBusiness Consultant (Owner)Commented:
Do you have a proxy server moving traffic?  You say that wireshark cannot track properly/
0
 
Alex YoungAuthor Commented:
nope no proxy at all on the network
0
 
John HurstBusiness Consultant (Owner)Commented:
If nothing is wrong, then (a) all should work and (b) wireshark should point to the network you want.

Look in C:\windows\system32\drivers\etc\hosts and see if there are entries in HOSTS. There should not be.

Now start scanning for viruses. Use Malwarebytes after scanning with your own application,
0
 
Alex YoungAuthor Commented:
Yeah host file is clean and no viruses being detected it's such a odd problem...
0
 
John HurstBusiness Consultant (Owner)Commented:
Wireshark should show you in the packets the IP addresses it is seeing in its route.
0
 
ThomasMcA2Commented:
Use ping and nslookup from a working computer, then run the same commands on the broken computer.  Do they return the same results?

ping www.dropbox.com
nslookup www.dropbox.com

Open in new window

0
 
Alex YoungAuthor Commented:
Yup

C:\Documents and Settings\Administrator>ping www.dropbox.com

Pinging www.v.dropbox.com [108.160.165.20] with 32 bytes of data:

Reply from 108.160.165.20: bytes=32 time=145ms TTL=46
Reply from 108.160.165.20: bytes=32 time=146ms TTL=46

Ping statistics for 108.160.165.20:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 145ms, Maximum = 146ms, Average = 145ms
Control-C
^C
C:\Documents and Settings\Administrator>nslookup www.dropbox.com
Server:  w2kserver.consolidated.local
Address:  192.168.16.1

Non-authoritative answer:
Name:    www.v.dropbox.com
Address:  108.160.165.20
Aliases:  www.dropbox.com, www-router.dropbox.com
0
All Courses

From novice to tech pro — start learning today.