Internet Explorer 8 Query

Hi,

I have a problem with 2 computers getting to some websites

- www.dropbox.com
- www.mozilla.com

When going from IE 8 we are getting page cannot be displayed. Try from Firefox and it works and chrome it does not work.

I have cleared the cache etc... even the turn it off and on again :)

I have confirmed it can resolve from command prompt.

Using wireshark to check the traffic and it's coming up with a 301 moved permanently

Any ideas?
LVL 1
Alex YoungAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
Try resetting Internet Explorer. Go to IE, Tools, Internet Options, Advanced and click on Reset. This takes IE back to default settings. It clears forms and passwords so be aware of that.
0
Alex YoungAuthor Commented:
Yeah i've tried that
0
JohnBusiness Consultant (Owner)Commented:
Do you have a proxy server moving traffic?  You say that wireshark cannot track properly/
0
Cloud Class® Course: Python 3 Fundamentals

This course will teach participants about installing and configuring Python, syntax, importing, statements, types, strings, booleans, files, lists, tuples, comprehensions, functions, and classes.

Alex YoungAuthor Commented:
nope no proxy at all on the network
0
JohnBusiness Consultant (Owner)Commented:
If nothing is wrong, then (a) all should work and (b) wireshark should point to the network you want.

Look in C:\windows\system32\drivers\etc\hosts and see if there are entries in HOSTS. There should not be.

Now start scanning for viruses. Use Malwarebytes after scanning with your own application,
0
Alex YoungAuthor Commented:
Yeah host file is clean and no viruses being detected it's such a odd problem...
0
JohnBusiness Consultant (Owner)Commented:
Wireshark should show you in the packets the IP addresses it is seeing in its route.
0
ThomasMcA2Commented:
Use ping and nslookup from a working computer, then run the same commands on the broken computer.  Do they return the same results?

ping www.dropbox.com
nslookup www.dropbox.com

Open in new window

0
Alex YoungAuthor Commented:
Yup

C:\Documents and Settings\Administrator>ping www.dropbox.com

Pinging www.v.dropbox.com [108.160.165.20] with 32 bytes of data:

Reply from 108.160.165.20: bytes=32 time=145ms TTL=46
Reply from 108.160.165.20: bytes=32 time=146ms TTL=46

Ping statistics for 108.160.165.20:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 145ms, Maximum = 146ms, Average = 145ms
Control-C
^C
C:\Documents and Settings\Administrator>nslookup www.dropbox.com
Server:  w2kserver.consolidated.local
Address:  192.168.16.1

Non-authoritative answer:
Name:    www.v.dropbox.com
Address:  108.160.165.20
Aliases:  www.dropbox.com, www-router.dropbox.com
0
JohnBusiness Consultant (Owner)Commented:
Do a TCP/IP Reset:

Open cmd.exe with Run as Administrator
Then  netsh int ip reset c:\resetlog.txt
Restart the computer

If the machine is using a wireless connection, delete the wireless connection first and remake it after the TCP/IP Reset.

If nothing is wrong, all this will work. So when "nothing" works, look to operating system corruption.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Internet / Email Software

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.