?
Solved

Can't send email to domain vodafone.com

Posted on 2014-07-24
1
Medium Priority
?
707 Views
Last Modified: 2014-07-28
Hi,
I've a SBS 2003 with Exchange Server 2003, the exchange server have connectors created which point to the followm addresses:
relay.net.vodafone.pt and 195.232.244.5.
When try sending emails to an email address wich ends with @vodafone.com it receives the follow error:

Your message did not reach some or all of the intended recipients.
 
      Subject:  FW: Fotosoft, lda - nif 503703648 - antecipação de contrato, por aquisição equipamento
      Sent:     23-07-2014 10:52
 
The following recipient(s) cannot be reached:
 
      'joao.carreta@vodafone.com' on 23-07-2014 10:52
            Não tem permissão para enviar para este destinatário. Para obter assistência, contacte o administrador de sistema.
            <ROCSBS-DC.rolloncell.local #5.7.1 smtp;554 5.7.1 <rolloncell.com[93.108.248.14]>: Client host rejected: Access denied>

In the event viewer was generated the following events:

1st event:

Event Type:     Information
Event Source:   MSExchangeTransport
Event Category: Routing Engine/Service
Event ID:       984
Date:           23-07-2014
Time:           14:26:24
User:           N/A
Computer:       ROCSBS-DC
Description:
SMTP GetNextHop returned hr=0x0 in 0ms.
DestAddr=<vodafone.com>, Type=<SMTP>
MsgType=0x0, NextHopType=OTHER_ROUTING_GROUP
Type=<SMTP>, Class=<vodafone.com>, SchedId=0x1
RouteAddr=<[195.232.244.5]>
Connector=<7eae4bf6-fa9d-45fb-83f3-829b12354ac6>

2nd event:
Event Type:     Error
Event Source:   MSExchangeTransport
Event Category: SMTP Protocol
Event ID:       7004
Date:           23-07-2014
Time:           14:26:24
User:           N/A
Computer:       ROCSBS-DC
Description:
This is an SMTP protocol error log for virtual server ID 1, connection #48. The remote host "195.232.244.5", responded to the SMTP command "rcpt" with "554 5.7.1 <rolloncell.com[93.108.248.14]>: Client host rejected: Access denied  ". The full command sent was "RCPT TO:<Joao.Carreta@vodafone.com>  ".  This will probably cause the connection to fail.

and the 3rd was:
Event Type:     Information
Event Source:   MSExchangeTransport
Event Category: NDR
Event ID:       3027
Date:           23-07-2014
Time:           14:26:24
User:           N/A
Computer:       ROCSBS-DC
Description:
A non-delivery report with a status code of 5.7.1 was generated for recipient rfc822;Joao.Carreta@vodafone.com (Message-ID <5E10BF2C12A95E45B0825C9489DF020301CE3788@ROCSBS-DC.rolloncell.local>).  
Causes: This message indicates that the sender was denied access or general access was denied.    
Solution: Check system privileges and attributes for the contact and retry sending the message.  
For more information, click http://www.microsoft.com/contentredirect.asp.

I don't made any change on my configuration.
If anyone can help me solve this issue, i would apprecciate.

Thanks.

Best Regards.
0
Comment
Question by:privateuser
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 10

Accepted Solution

by:
Vijaya Babu Sekar earned 1500 total points
ID: 40218690
Its looks like 554 5.7.1 : Recipient address rejected: USER IS SUSPENDED

So could you please refer the below link to fix the issue. Thanks

http://www.symantec.com/business/support/index?page=content&id=TECH169847
0

Featured Post

Veeam Task Manager for Hyper-V

Task Manager for Hyper-V provides critical information that allows you to monitor Hyper-V performance by displaying real-time views of CPU and memory at the individual VM-level, so you can quickly identify which VMs are using host resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
Suggested Courses
Course of the Month13 days, 17 hours left to enroll

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question