We have been using Backup Exec 2010 since approx. April 2011 and until now have had no problem with email notifications being received after every backup. A couple of weeks ago they stopped being received. Nothing on the server has been changed, no updates, new software etc.
The SMTP is working fine as I can connect with telnet. I've followed the troubleshooting here on Symantec
. When I run SGMon.exe to monitor what is happening when a test email is sent I get nothing - literally nothing, I get the header of the log then not a single entry I'm not getting a notify return code or anything else that might help identify where it is failing.
Is there any other troubleshooting or obvious cause?