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Cisco WLC2106 + WAP 1242 = client limitation?

Posted on 2014-07-24
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Last Modified: 2014-07-31
So I've got a Cisco controller model WLC2106 with 6 1242 waps.  Is there a simultaneous client limit on these?  It seems as though if I get around 20 clients on a single AP users start complaining about being randomly dropped.

I'm looking in the logs on the controller and I can't find anything apparent but then again IDk what I should be looking for.
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Question by:Ben Hart
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9 Comments
 
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Expert Comment

by:Craig Beck
ID: 40218980
200 is the 'soft' limit but you'd never get that many clients on a single AP anyway.

Being randomly dropped could be due to any number of things such as co-channel interference, poor SNR, poor signal strength, etc.
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Author Comment

by:Ben Hart
ID: 40219253
So there's nowhere in the controller I could see a reason for a client dropping?
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Expert Comment

by:Craig Beck
ID: 40219388
What do the logs on the WLC say?
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Author Comment

by:Ben Hart
ID: 40219399
Not a single thing.. loads of complaints about coverage holes and a few decrypt errors.  We don;t have it syslogging anywhere so I'm guessing there're being overwritten
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Expert Comment

by:Craig Beck
ID: 40219484
Ok, if you run a debug at the WLC for one particular client who complains, using the debug client <MAC ADDRESS> command, what do you see when the client disconnects?
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by:Ben Hart
ID: 40223947
Im not finding where debug client is..
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Craig Beck earned 500 total points
ID: 40224077
Sorry, you need to do that via the CLI on the WLC.
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Author Comment

by:Ben Hart
ID: 40232931
I find out that my manager approved upgrading the AP in question.  besides that the large group of users is gone so.. here's hoping the new AP (2600) will not have this issue.
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Author Closing Comment

by:Ben Hart
ID: 40232933
This did not fix my issue but he tried so I want to award some points at least.
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