Solved

Using Google Voice

Posted on 2014-07-24
3
165 Views
Last Modified: 2016-11-23
I'm setting up a computer for a client, Dell 3010 Optiplex with Windows 7 64 bit.  She needs a phone until we can set up Ooma.  I installed Google Voice but it isn't doing the trick.  When I set up Google Voice on my computer years ago it was simple.  I use my computer to make a call.  When I set it up on hers they required that we link it to an existing phone.  We did so with her cell phone.  We don't want to make or receive calls with her phone.  (It has lousy reception in this area, which is why I set up Google phone.)  Somewhere in her Google settings I tried to tell it not to forward to the cell phone.  But that didn't work.  Any idea how to set up  Google phone like we want to use it?  Or should I just try Skype or another phone service that's easier to set up?
Thanks,
Al
0
Comment
Question by:alanlsilverman
3 Comments
 
LVL 19

Accepted Solution

by:
Iammontoya earned 250 total points
ID: 40217902
You should be able to uncheck the forward box (I just did it on mine in order to test it). Which browser are you using? On the left hand side, once you're logged in, there are two red boxes. One for call and one for text. Are you not seeing those either?
0
 

Author Comment

by:alanlsilverman
ID: 40219904
I'm trying it with both firefox and then IE.  I have unchecked the box that says, "forward calls to" .  But then when I'm in Google Voice I click "Call" and it says, Google will call your phone and connect you. And then,
"Phone to Call with" and below there's a choice of either "Mobile" or "Hangout".
I just want to use the computer to place a phone call and it keeps on demanding I use the mobile phone.
Annoying.  Is this a bug or the new way they do google voice or is it just something I'm not picking up on.
Thanks,
Al
0
 
LVL 70

Assisted Solution

by:Merete
Merete earned 250 total points
ID: 40492989
Try keeping up with new technology alan, it's getting difficult for me as well, with Google you need accounts now like MS requires an account.
Are you in the US?
As I'm in Australia I've had to find other means since it is only available in the US.
Skype has replaced messenger now.
Please see
2 Verify that you meet the requirements.
http://www.wikihow.com/Set-Up-Google-Voice
alternatively
How to Ditch Google Voice (and Keep All the Best Features)
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Challenge I was developing a new website for a client the other week in WordPress and they asked me if it was possible to track the clicks of the sponsor images they include on their home page. My first port of call was to use the Yoast Google …
Learn new improvements released by Google for Google Calendar. Noted in this article are simple tips and tricks that can make your everyday use of Google Calendar better.
This Micro Tutorial  demonstrates whether your site uses one subdomain or multiple subdomains, how to create full URLs from Google Analytics content reports. This procedure is called concatenation and can also be done with the CONCATENTATE function.…
This Micro Tutorial will introduce a Google tool, which is a great way to learn more about dimensions in metrics in Google Analytics, even if you use the interface or the API.

943 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now