Link to home
Start Free TrialLog in
Avatar of bitplus
bitplusFlag for Netherlands

asked on

MS Access 2013 on Windows 8.1: error 3043 disk or network error

After upgrading windows 8.0 to 8.1 a Ms Access 2013 application, with the DB file on a network share, gives an "error 3043 disk or network error" a couple times a day.

I have tried  a clean installation of windows 8.1 on the laptop's, updating network card drivers, disabeling power saving and green ethernet etc. But nothing seems to work except going back to windows 8.0.

A different laptop with other hardware also with windows 8.1 has the same problem, a different laptop still with Windows 8.0 is working fine.

Something in windows 8.1 causes Access to lose it's connection to the database, does anyone have an idea what this might be?
Avatar of McKnife
McKnife
Flag of Germany image

Hi.

First try would be to install all windows updates including optional ones, for office 2013 as well.
Open a command prompt (cmd)
Net Statistics Workstation
Note that this gives how long your machine has been on, and network statistics.
Report back here the number of disconnections approximating per hour
If you are networked over wireless, don't expect improvements.
If you are on a wired network, is there an network administrator?  I.E. Are the managed switches being managed?  What make and model of hub, switch or router is the client connected to, and similarly for each device back to the server, where if network teaming is used, how is it configured (similar for trunk links between switches).  If managed, pull port statistics.  If unmanaged, check your system eventlog for messages from your network card, and report back here.
If you are using
Windows Defender, Microsoft’s free antivirus solution in Windows 8, now includes network behavior monitoring to help detect and stop the execution of known and unknown malware. Internet Explorer scans binary extensions (e.g. ActiveX) using the antimalware solution before potentially harmful code is executed.

The Malware resistance may be trottling your network connection.  Test without antivirus/internet protection products then again with a commercial network security product.
Avatar of bitplus

ASKER

Hello,

I ran the commands, but there are no lost connections today. It's in dutch, but you can understand.
No Microsoft antivirus, just Nod32 eset.


Statistieken vanaf 30-9-2014 07:26:45


  Ontvangen bytes                              2274967191
  Serverberichtblokken (SMB's) ontvangen       149
  Verzonden bytes                              8623428054
  Serverberichtblokken (SMB's) verzonden       144
  Leesbewerkingen                              718140
  Schrijfbewerkingen                           13478
  Geweigerde onbewerkte leesbewerkingen        0
  Geweigerde onbewerkte schrijfbewerkingen     0

  Netwerkfouten                                0
  Gemaakte verbindingen                        18
  Opnieuw gemaakte verbindingen                0
  Verbroken serververbindingen                 0

  Gestarte sessies                             0
  Vastgelopen sessies                          0
  Mislukte sessies                             0
  Mislukte bewerkingen                         0
  Telling gebruik                              115
  Mislukte telling gebruik                     0

De opdracht is voltooid.
Did you do all the updates as suggested yet?
Retest when there's been errors.  Watch that usage count, as for clients acting as servers it will start dropping connections at 20.
ASKER CERTIFIED SOLUTION
Avatar of bitplus
bitplus
Flag of Netherlands image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of bitplus

ASKER

There was no solution.