Search Index errors on Outlook 2010
Hello Experts - I have one user who is experiencing problems with Outlook search, specifically his contacts. When attempting to search his contacts it will return no results. A small error bar appears across the top which, when clicked, says that Outlook is currently indexing x number of items and hasn't completed. To get around this I went into Options, Search, removed Outlook, closed it, restarted, then enabled it again. This works until he reboots then it starts happening again. Its a fully patched version of Outlook 2010 running against Exchange 2010, he is the only one experiencing the problem. I have also deleted his profile once and created it but the problem persists. Any suggestions on how to get this working permanently?
ASKER
OST file was fine, to correct I went into Outlook options, unselected Outlook from the index, then added it back in. This works until he reboots but then it starts again. What else can I try that may be more permanent?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I've wiped his account and set it up again but that didn't help. I can try an office repair next.
@danbrown_ - Thank you and I was happy to help.
Then in Control Panel, Indexing Options, make sure Locations includes Outlook AND the user folder. Once locations is correct, rebuild the index and check again.