Solved

Arcserve r15

Posted on 2014-07-25
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Last Modified: 2014-12-14
Job History only lets me view details on the last few entries. The rest show as "n/a" for MB and Files and cannot be drilled down into (screenshot attached).
Not sure why this happens and I'd like to be able to compare backup info from a few weeks back.
Any ideas?
thanks
arcserve-history.jpg
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Question by:stack888
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5 Comments
 
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Expert Comment

by:nappy_d
ID: 40221615
Hi take a look at this tech article from Arcserve.  I believe this will help resolve your issue.

http://www.arcserve-knowledgebase.com/index.php?View=entry&EntryID=4428
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Author Comment

by:stack888
ID: 40224592
thanks nappy.
Unfortunately thats not applicable in my case.
The symptoms are quite different. I do see details from the latest jobs, that article is for situations where one doesn't.
Also, there are no .chk files in that folder in my system.
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Expert Comment

by:nappy_d
ID: 40224676
Whatever do you have it set to for the period?

Look near the top for date range and set it to all.
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Accepted Solution

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stack888 earned 0 total points
ID: 40224714
Under Job History, it is set for the last 60 days (there is no 'all' option, that only appears under Activity Log), and it does show entries for the last 60 days, but only the most recent 5 currently have details that display. The rest say "N/A".
There is the odd entry from a couple weeks back that does display all the details so that makes it even more puzzling.
Disk space is not an issue as there is plenty on both the system drive and data drive.
thanks
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Author Closing Comment

by:stack888
ID: 40498686
closing question as not using arcserve anymore.
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