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Hi take a look at this tech article from Arcserve. &nbsp;I believe this will help resolve your issue.<br />
<br />
<a href="http://www.arcserve-knowledgebase.com/index.php?View=entry&EntryID=4428" rel="ugc">http://www.arcserve-knowledgebase.com/index.php?View=entry&EntryID=4428</a>
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Hi take a look at this tech article from Arcserve.  I believe this will help resolve your issue.

http://www.arcserve-knowledgebase.com/index.php?View=entry&EntryID=4428 [http://www.arcserve-knowledgebase.com/index.php?View=entry&EntryID=4428]

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thanks nappy. <br />
Unfortunately thats not applicable in my case.<br />
The symptoms are quite different. I do see details from the latest jobs, that article is for situations where one doesn't.<br />
Also, there are no .chk files in that folder in my system.
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thanks nappy.
Unfortunately thats not applicable in my case.
The symptoms are quite different. I do see details from the latest jobs, that article is for situations where one doesn't.
Also, there are no .chk files in that folder in my system.

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Whatever do you have it set to for the period?<br />
<br />
Look near the top for date range and set it to all.
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Whatever do you have it set to for the period?

Look near the top for date range and set it to all.

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closing question as not using arcserve anymore.
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closing question as not using arcserve anymore.

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Job History only lets me view details on the last few entries. The rest show as &quot;n/a&quot; for MB and Files and cannot be drilled down into (screenshot attached).<br />
Not sure why this happens and I'd like to be able to compare backup info from a few weeks back.<br />
Any ideas?<br />
thanks<br />
<a href="https://filedb.experts-exchange.com/incoming/2014/07_w30/862712/arcserve-history.jpg" target="_blank" class="file-inline" title="Arcserve job history (121 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>arcserve-history.jpg</a>
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arcserve-history.jpg

Job History only lets me view details on the last few entries. The rest show as "n/a" for MB and Files and cannot be drilled down into (screenshot attached).
Not sure why this happens and I'd like to be able to compare backup info from a few weeks back.
Any ideas?
thanks

Arcserve r15

The term "Backup" means the methods and processes involved to copy computer data (system data as well as application data) to media other than the ones where the data originally live (disk, tape, optical, cloud). "Restore" in turn means the methods and processes involved in data recovery, i. e., bringing back copied computer data to their original location. Backup/Restore primarily serves as a means of protection against data loss, be it due to disaster, corruption or sabotage. It can also be used for recovering data from an earlier point in time and even for cloning machines or applications. There is a wide variety of backup/restore software available, from expensive commercial products to free or open source tools.