Solved

how to update Dell Kace agents to 6.0

Posted on 2014-07-25
5
1,228 Views
Last Modified: 2016-11-23
i am new to dell kace, i setup 3 PC's and after upgrade my Dell kace appliance i am unable to update the agents on the PC's. they are currently at 5.5.3 and i am not sure how to update the agents to the latest version
current-server-version-on-console.png
current-server-share-version.png
0
Comment
Question by:NxJNY
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 16

Expert Comment

by:Joshua Grantom
ID: 40220295
Under Agent Settings there is an option to auto update agents. The problem is, the current agent version you are running is not compatible with auto updating to 6.0. You will need to run the uninstall and reinstall or setup a GPO to install the agent. Also make sure under Server settings that you have downloaded the latest agent .kbin also.
0
 
LVL 2

Author Comment

by:NxJNY
ID: 40220335
how do i get the Dell kace 6 version to share from the Dell Appliance, currently if i browse to the default share only the Kace 5.5 version shows up
0
 
LVL 16

Accepted Solution

by:
Joshua Grantom earned 500 total points
ID: 40220398
This post from IT Ninja shows some excellent screenshots and where to go to check the version of client you have downloaded.

http://www.itninja.com/question/k1000-agent-6-0-1079-deployment-not-working

Once you load the newest KACE Agent .kbin file, it will show up in the share.
0
 
LVL 2

Author Comment

by:NxJNY
ID: 40220407
You Rock Joshua, i tried looking for this but could not find it
0
 
LVL 16

Expert Comment

by:Joshua Grantom
ID: 40220416
Glad I could help!
0

Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We recently endured a series of broadcast storms that caused our ISP to shut us down for brief periods of time. After going through a multitude of tests, we determined that the issue was related to Intel NIC drivers on some new HP desktop computers …
Determining the an SCCM package name from the Package ID
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question