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how to update Dell Kace agents to 6.0

Posted on 2014-07-25
Medium Priority
Last Modified: 2016-11-23
i am new to dell kace, i setup 3 PC's and after upgrade my Dell kace appliance i am unable to update the agents on the PC's. they are currently at 5.5.3 and i am not sure how to update the agents to the latest version
Question by:NxJNY
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LVL 16

Expert Comment

by:Joshua Grantom
ID: 40220295
Under Agent Settings there is an option to auto update agents. The problem is, the current agent version you are running is not compatible with auto updating to 6.0. You will need to run the uninstall and reinstall or setup a GPO to install the agent. Also make sure under Server settings that you have downloaded the latest agent .kbin also.

Author Comment

ID: 40220335
how do i get the Dell kace 6 version to share from the Dell Appliance, currently if i browse to the default share only the Kace 5.5 version shows up
LVL 16

Accepted Solution

Joshua Grantom earned 2000 total points
ID: 40220398
This post from IT Ninja shows some excellent screenshots and where to go to check the version of client you have downloaded.

Once you load the newest KACE Agent .kbin file, it will show up in the share.

Author Comment

ID: 40220407
You Rock Joshua, i tried looking for this but could not find it
LVL 16

Expert Comment

by:Joshua Grantom
ID: 40220416
Glad I could help!

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