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cisco anyconnect

Posted on 2014-07-25
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Last Modified: 2014-10-05
We have remote computers with Cisco Anyconnect always on connection for the VPN and we have Logmein as the remote desktop solution. These computers are on 24/7.

The problem is when we reboot the computer the network adapter is disabled. We have to Log in to the computer locally to turn on the connection. Since the network adapter is not enabled, we cannot use Logmein to remote to the computer. Someone would have to actually be sitting at the machine for us to access it.

I pinged the computer after reboot and it failed. When I logged in, the ping started getting replies.

I removed the Cisco VPN and rebooted. The ping then replied at the logon screen.

We would like to have Cisco VPN Anyconnect Always on and have the computer accessible remotely via Logmein.
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Question by:sflbuzzman
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Expert Comment

by:Qlemo
ID: 40222397
I don't know Always On, but it sounds as if the Cisco Firewall component of AnyConnect blocks all ingress traffic until someone authenticated.
Is the VPN client required for Single Sign On resp. to authenticate remotely?
Is the VPN service running by default? Changing that could help.
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Accepted Solution

by:
sflbuzzman earned 0 total points
ID: 40352224
The issue turned out to be rooted in a corrupted anyconnect profile xml. This corruption seemed to have occurred during the image capture process using Smart Deploy.

The image was built from a Hyper-V virtual machine being used as the "golden reference" for our images(using vm is a requirement for capturing a Smart Deploy image).
 
Once the profile xml was deleted and the profile reinstalled via the web interface, this issue goes away.
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Author Closing Comment

by:sflbuzzman
ID: 40361883
The resolution is the simplest and comes with very little overhead.
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