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Google chrome crashes after it starts

Posted on 2014-07-25
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Last Modified: 2014-07-29
Hi all, Google Chrome used to work for me but now when start it, it crashes after about 10 seconds with the message "Chrome is not responding". I have uninstalled and reinstalled it many times and the issue does not resolve. I have installed Google Canary and that works okay but would really like to get Chrome working again.

Thanks for your help.
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Question by:Derek Sheahan
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8 Comments
 
LVL 13

Expert Comment

by:duncanb7
ID: 40220870
Could you try this to fix the issue?

1-Go to: C:\Documents and Settings\user(yourname)\Local Settings\Application Data\Google\Chrome\Application In that folder you will see the Google Chrome icon. Right-click on it and choose the 'Properties'- option. In there, find the 'Compatibility option on the upper toolbar. The Toolbar contains the options: General, Versions, Compatibility, Digital Signatures, Summary.
In the 'Compatibility' window, find the "Input Settings" - unclick the "Turn off advanced text services for this program'option.
2- Scan virus, registry by free virus tool at this site, https://www.malwarebytes.org/mwb-download/

Duncan
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Author Comment

by:Derek Sheahan
ID: 40220911
Hi Duncan,

I can't find any input settings on the compatibility tab?
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LVL 13

Expert Comment

by:duncanb7
ID: 40220927
What window are your using ?

You can try to click google application icon by right-click->properties

Duncan
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Author Comment

by:Derek Sheahan
ID: 40220932
I'm using Windows 7 (64 bit) Duncan. I tried this too but it isn't appearing this way either.
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LVL 13

Expert Comment

by:duncanb7
ID: 40220971
COuld you see the similar image after click properties on chrome icon on desktop ?
http://i.stack.imgur.com/pwfCx.png
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Author Comment

by:Derek Sheahan
ID: 40220999
Yes
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LVL 13

Expert Comment

by:duncanb7
ID: 40221000
in the 'Compatibility' window, find the "Input Settings" - unclick the "Turn off advanced text services

Could you find this and do this ?

Duncan
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Accepted Solution

by:
duncanb7 earned 2000 total points
ID: 40221007
Sorry , it is for XP, you are window 7.

Try others,  please take a look at this site for fixing chrome crash issue
http://www.tech-tweak.com/fix-google-chrome-crash-problem-after-update/

Hope it works

Duncan
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