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New Email Account

Hello Experts,

I'm trying to install a new Microsoft Exchange email account. I get the message highlight in the attached image. However, when I click on Control Panel to create a mail account, the control panel won't appear.

Therefore, would someone please help me either fix the control panel or let me know if there is another way to get the Mail icon to create an account?

Im running Windows Server 2008 Server 64 bit

Cheers

cpatte7372
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cpatte7372
Asked:
cpatte7372
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1 Solution
 
John HurstBusiness Consultant (Owner)Commented:
Did you exit Outlook as requested? You need to do that.

Is there already a Mail account on the machine in question? You may need a different Windows user profile to add the account.
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cpatte7372Author Commented:
Hi John,

I did exit Outlook. However, I can't find the mail icon to setup a new email account.

There already a mail account, however as I mentioned I need to create another mail account

Cheers
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John HurstBusiness Consultant (Owner)Commented:
Are you using Outlook on a Server?  That is generally not supported.

In Control Panel, look for 32-bit Control Panel items. The Mail Icon may be in there. That was true in some older systems. 32-bit Control Panel Items should be an Icon in your main control panel icons.

Did you try a new Windows user profile?
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cpatte7372Author Commented:
Hello John,

As I mentioned, the control panel won't open. Therefore, I'm looking for an alternative to accessing the Mail icon?
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John HurstBusiness Consultant (Owner)Commented:
Did you try a new Windows User Account (Profile) to open Control Panel. That is where the primary Mail Account management lives and so you do need to find access to Control Panel via another user name. I hope that works.

You do have another question open about Control Panel and a Server so this is probably the same issue.
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cpatte7372Author Commented:
John,

TBH, I don't have a Mail icon ....
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John HurstBusiness Consultant (Owner)Commented:
I know. What I am hoping is that if you make a new Windows User Account, member of admin group and log in as the new user that you will have control panel in there.

The server, according to this and your other question, has a corrupted operating system. You may have to rebuild the server.
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cpatte7372Author Commented:
Cheers
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John HurstBusiness Consultant (Owner)Commented:
@cpatte7372  - Thank you and I was happy to help.
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