Solved

365 bugs and issues

Posted on 2014-07-27
3
416 Views
Last Modified: 2014-07-29
Hi,

We are looking at migrating a clients to 365, just wanted to know the common issues with it?

Thanks

Regards
0
Comment
Question by:defrey
3 Comments
 
LVL 40

Accepted Solution

by:
Vasil Michev (MVP) earned 167 total points
ID: 40223471
That will depend on what exactly the setup for that client is, which services he will use, number of users, and many other factors. The most common issue is not being aware of what you have signed for, so I would start by asking them to review the service descriptions:

http://technet.microsoft.com/en-us/library/office-365-service-descriptions.aspx

You can then review the list of known issues with O365 here:

http://office.microsoft.com/en-001/office365-suite-help/office-365-known-issues-HA102919011.aspx?CTT=5&origin=HA102901439

There's also a list of known issues for ActiveSync devices: http://support.microsoft.com/kb/2563324
0
 
LVL 4

Assisted Solution

by:Ben Vrijsen
Ben Vrijsen earned 166 total points
ID: 40223626
I've done a few migrations so far and encountered only a few bugs so far:
- sending out mails via multifunctionals/copiers might not work that easy..  online you can find several steps to follow, but you might want to verify some things with the vendor of the machine in advance
- Outlook might not be able to resolve the account when setting it up, although credentials are working on webmail.  Trying it again a few hours later just works...  (also tried flushing dns etc, without any luck)
- After a few days, Outlook is no longer accepting the credentials, although their are fine and working on webmail.  Re-configuring the Outlook profile solves that issue.
0
 
LVL 7

Assisted Solution

by:Philonator
Philonator earned 167 total points
ID: 40226711
Missing windows updates on machines is the biggest one run into (150 installs, 25,000 clients done so far)
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
As cyber crime continues to grow in both numbers and sophistication, a troubling trend of optimization has emerged over the last year.
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question