Solved

365 bugs and issues

Posted on 2014-07-27
3
424 Views
Last Modified: 2014-07-29
Hi,

We are looking at migrating a clients to 365, just wanted to know the common issues with it?

Thanks

Regards
0
Comment
Question by:defrey
3 Comments
 
LVL 40

Accepted Solution

by:
Vasil Michev (MVP) earned 167 total points
ID: 40223471
That will depend on what exactly the setup for that client is, which services he will use, number of users, and many other factors. The most common issue is not being aware of what you have signed for, so I would start by asking them to review the service descriptions:

http://technet.microsoft.com/en-us/library/office-365-service-descriptions.aspx

You can then review the list of known issues with O365 here:

http://office.microsoft.com/en-001/office365-suite-help/office-365-known-issues-HA102919011.aspx?CTT=5&origin=HA102901439

There's also a list of known issues for ActiveSync devices: http://support.microsoft.com/kb/2563324
0
 
LVL 4

Assisted Solution

by:Ben Vrijsen
Ben Vrijsen earned 166 total points
ID: 40223626
I've done a few migrations so far and encountered only a few bugs so far:
- sending out mails via multifunctionals/copiers might not work that easy..  online you can find several steps to follow, but you might want to verify some things with the vendor of the machine in advance
- Outlook might not be able to resolve the account when setting it up, although credentials are working on webmail.  Trying it again a few hours later just works...  (also tried flushing dns etc, without any luck)
- After a few days, Outlook is no longer accepting the credentials, although their are fine and working on webmail.  Re-configuring the Outlook profile solves that issue.
0
 
LVL 7

Assisted Solution

by:Philonator
Philonator earned 167 total points
ID: 40226711
Missing windows updates on machines is the biggest one run into (150 installs, 25,000 clients done so far)
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Read this checklist to learn more about the 15 things you should never include in an email signature.
This lesson covers basic error handling code in Microsoft Excel using VBA. This is the first lesson in a 3-part series that uses code to loop through an Excel spreadsheet in VBA and then fix errors, taking advantage of error handling code. This l…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

740 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question