?
Solved

Exchange 2013 Outlook Anywhere Issues

Posted on 2014-07-28
2
Medium Priority
?
402 Views
Last Modified: 2014-08-06
I have two Exchange servers in a coexistence environment.

1 x Exchange 2013 SP1 server with MB and CAS functionality.
1 x Exchange 2010 SP3 server with MB, HT, and CAS functionality.

I have successfully migrated my mail flow and CAS protocol functionality to the new 2013 server.  In performing the various tests on testconnectivity.microsoft.com, I have encountered the following error performing the Outlook Anywhere test, using autodiscover.  The test results are the same for mailboxes located on both the 2010 and 2013 servers.
Exchange-Connectivity-RPC-Failure.PNG
http://technet.microsoft.com/en-us/library/db543644-c252-47ee-a70b-4f60770083dc.aspx
Upon doing some research at the URL provided by the test results, here are my conclusions.

1. The frontend proxy can successfully resolve the hostname and NetBIOS name of both mailbox servers. On the 2013 server, the mailbox server and frontend are on the same server.
2.  The value for my "ValidPorts" registry key is "SERVERNAME:593;SERVERNAME:49152-65535"
3.  Here are my telnet results from the frontend proxy to the mailbox server (same server) with firewall disabled.
     6001 = responds with "ncacn_http/1.0" message
     6002 = no response
     6003 = no response
     6004 = no response
     6005 = responds with no message
     6006 = response with no message
     6007 = responds with no message
     6008 = no response
     6009 = no response
     6010 = no response
4.  I'm not running Exchange 2007

I've tried a few suggestions such as creating a hostfile, adding values for the FQDN and NetBIOS names for the 6000-range ports in the ValidPorts key, and experimenting with Basic authentication.  Nothing seems to help.  I do not get this error when I manually specify the server settings - only when I attempt to use autodiscover.  My autodiscover record resolves perfectly, and RPC is the only CAS feature I'm having problems with.  Any ideas?
0
Comment
Question by:marrj
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
2 Comments
 
LVL 1

Accepted Solution

by:
marrj earned 0 total points
ID: 40243933
I talked to Microsoft about this.  They were very opposed to the idea of using testexchangeconnectivity.com to test Outlook connectivity.  That's pretty funny, given that it is their product.  They said that as long as Outlook was working externally, the 6001 error was nothing to worry about.
0
 
LVL 1

Author Closing Comment

by:marrj
ID: 40243955
I did the research myself.
0

Featured Post

10 Questions to Ask when Buying Backup Software

Choosing the right backup solution for your organization can be a daunting task. To make the selection process easier, ask solution providers these 10 key questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses
Course of the Month15 days, 15 hours left to enroll

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question