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Server 2012 RDS Event 4105, TerminalServices-Licensing

Posted on 2014-07-28
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Last Modified: 2014-11-22
Hello,
We are trying to setup a Dedicated Server in a datacenter that will be running Remote Desktop Services.  The server is connected to our HQ network through a software SSL Vpn.  With that VPN I have joined the server to the domain and enabled the necessary RDS roles.  All of the roles reside on the server in the cloud.  We have activated 10 User Cal's for terminal server.   What happens when a user tries to log onto their remote app which is running quickbooks.  The server logs Ever 4105, TerminalServices-Licensing.
Log Name:      System
Source:        Microsoft-Windows-TerminalServices-Licensing
Date:          7/28/2014 1:16:22 PM
Event ID:      4105
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      SC-CS01.studiocalico.local
Description:
The Remote Desktop license server cannot update the license attributes for user "Christine" in the Active Directory Domain "". Ensure that the computer account for the license server is a member of Terminal Server License Servers group in Active Directory domain "".
If the license server is installed on a domain controller, the Network Service account also needs to be a member of the Terminal Server License Servers group.
If the license server is installed on a domain controller, after you have added the appropriate accounts to the Terminal Server License Servers group, you must restart the Remote Desktop Licensing service to track or report the usage of RDS Per User CALs.
Win32 error code: 0x8007203a
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-TerminalServices-Licensing" Guid="{4D99F017-0EB1-4B52-8419-14AEBD13D770}" EventSourceName="TermServLicensing" />
    <EventID Qualifiers="51456">4105</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-07-28T18:16:22.000000000Z" />
    <EventRecordID>14604</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>SC-CS01.studiocalico.local</Computer>
    <Security />
  </System>
  <UserData>
    <EventXML xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="Event_NS">
      <param1>Christine</param1>
      <param2>studiocalico.local</param2>
      <param3>0x8007203a</param3>
    </EventXML>
  </UserData>
</Event>

I was hoping someone out there may have some advice for this?
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Question by:Jcook4130
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Assisted Solution

by:Joshua Grantom
Joshua Grantom earned 500 total points
ID: 40225013
In Active Directory, you need to find the group "Terminal Server License Servers" and add the computer account "SC-CS01" to that group. Once SC-CS01 is a member of the group and you have restarted the Remote Desktop Licensing Service under Services, your problem should be resolved.
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Author Comment

by:Jcook4130
ID: 40225085
SC-CS01 is already a member of Terminal Server License Servers
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LVL 16

Expert Comment

by:Joshua Grantom
ID: 40225090
Have you restarted the service?
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Author Comment

by:Jcook4130
ID: 40225133
Yes and rebooted the server all together.
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LVL 16

Expert Comment

by:Joshua Grantom
ID: 40225151
What functionality level is your domain? Do you know if your domain was originally a Windows 2000 domain that has been upgraded?
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Author Comment

by:Jcook4130
ID: 40225164
It is SBS 2011 it was functioning at Server 2003 and today I raised it to Server 2008R2.  The domain is new as of the installation of the SBS 2011 system which runs Server 2008 R2
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Accepted Solution

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Joshua Grantom earned 500 total points
ID: 40225177
I would try to Set permissions for the Terminal Server License Servers group using Scenario 2 Method 2 from this KB article

http://support.microsoft.com/kb/2030310
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Author Comment

by:Jcook4130
ID: 40225257
I had already followed that, but I went ahead and did it again and restarted the license server.  Not sure that I need to do that, but I still get the same error when I log in as a user.
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LVL 16

Expert Comment

by:Joshua Grantom
ID: 40225271
Is Remote Desktop Licensing and Remote Desktop Services running on the same server?
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Author Comment

by:Jcook4130
ID: 40225429
Yes it is.
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Author Comment

by:Jcook4130
ID: 40225432
But it is not a domain controller.  Just a member of the domain
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Author Comment

by:Jcook4130
ID: 40459383
We ended up abandoning this project so I am going to close out the ticket
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