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problem with outlook.com

Posted on 2014-07-28
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Last Modified: 2014-07-31
I am experiencing a problem with outlook.com (the replacement name for Hotmail) on my desktop pc.  Very frequently I receive the message  "live.com is not responding due to a long running script"  with the option then to cancel the script.  In a minute of so windows tries to find a solution and then all of a sudden outlook.com is once again accessible.  What causes this problem and what should I do to solve this very annoying problem?
thanks,
capreol
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Question by:capreol
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Merete earned 2000 total points
ID: 40225989
There's a URL in the body of the email that is bad has a bad JS attached not really a lot you can do other than delete it then let the sender know not to add URL embedded html, Remove the html part by r/clicking the URL and send only the URL, this will remove the auto open a web page when you click on it and you copy that  instead and paste into the browser.
Delete those emails will stop your problem as every time you go near it you'll get this
Empty your folders
Are you using windows Live? which is the desktop version of Outlook.com?
Whatever goes into Windows Live is stored in Outlook, it would be easier to change settings in WL than Outlook.com
Click on the gear next to your name top right corner
click on Filters and Reporting
Outlook.com always blocks content from suspicious-looking senders, but you can control what we do for senders that have good reputations but who you haven't marked as safe.
Show attachments, pictures, and links for senders with good reputations<<<tick this one.
Block attachments, pictures, and links for anyone not in my safe senders list
To help you understand
What determines that a script is long-running?
http://www.nczonline.net/blog/2009/01/05/what-determines-that-a-script-is-long-running/
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Author Closing Comment

by:capreol
ID: 40233008
Thanks for your excellent assistance!
capreol
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LVL 70

Expert Comment

by:Merete
ID: 40233119
You're welcome capreol
 thankyou
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