HP t5630w factory reset

i have just been given some HP t5630 thin clients with XPe installed

as soon as the client starts it auto logs on as "user" with limited functionality

can i perform a factory reset?

i have tried tapping the "left shift" on the keyboard but that done nothing

if i log off as user an enter "u - administrator p - administrator" im unable to log on

i just need to change ip address etc...

thanks
mudcow007Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

dshin10Commented:
To access Administrator logon regardless of the state of the thin client user mode:
While holding down Shift, click Start > Shut Down. Still holding down Shift, from the Shut Down
dialog box, select Log Off, and then click OK.
The screen for Administrator logon is displayed.

^--- Hold shift the whole time....
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
mudcow007Author Commented:
that worked a treat thanks!
0
dshin10Commented:
You're welcome!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Server Hardware

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.