have an issue. I have a user running windows 7 64 bit and every single file they try to download is marked as "this file contains a virus and was deleted". I have searched high and low on google and have run malwarebytes anti-malware, I have ran malwarebytes anti-rootkit, I ran combo box (it showed ntfs.sys was infected) so I ran a script on it to copy the ntfs.sys from the backup directory. I ran roguekiller and tsskiller. Nothing seems to fix this issue.
Formatting and restarting from scratch is really not an options so any help on fixing this issue would be great!!!