Solved

Unable to view .ashx images

Posted on 2014-07-29
2
398 Views
Last Modified: 2016-11-23
When trying to view .ashx images, we get a blank image with a red x.  Mainly on the alaska Airlines website (alaskaair.com) This is network wide (Server as well) on both wired and wireless connections. I have isolated a single pc straight into the firewall by itself and the images are displayed correctly.  Once the server is plugged back into the network the images are no longer displayed. I cant seem to locate where the issue is coming from, whether it be from a firewall policy or an IE policy.
I did not initially configure this server, so I'm not sure where to start.
I have tried with IE8-11, Firefox, Chrome, and Safari on the workstations.  They all yield the same results.

Firewall - Watchguard XTM22.
Switch - Dell PowerConnect 2824 Gigabit
Server - Dell T410
Workstations - Dell OptiPlex 7010 / Dell Latitude E5430

Running SBS 2008 sp2 with all Windows 7 Pro x64 workstations.

I have attached images that may be useful, one of how the webpage looks while the server is plugged in, another with the server off the network.

Please let me know if you need more information.
Thanks so much for your time.
C--Users-nathan-Desktop-With-Server-conn
C--Users-nathan-Desktop-Without-Server-C
0
Comment
Question by:AkNtgTech
  • 2
2 Comments
 

Accepted Solution

by:
AkNtgTech earned 0 total points
ID: 40232461
I tracked down the issue to DNS.  Alaskaair must be using a different hosting server for their images.  I thought when DNS is installed, the main forwarder is the root dns server on the internet.  I added in Googles public DNS server under the DNS forwarders and this resolved the network wide issue.

Figured I would let everyone know.
0
 

Author Closing Comment

by:AkNtgTech
ID: 40232465
Self Resolved
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

User Beware!  This is a rather permanent solution to removing your email from an exchange server.  The only way to truly go back is to have your exchange administrator restore your mailbox from backups.  This is usually the option of last resort.  A…
The new Microsoft OS looks great, is easier than ever to upgrade to, it is even free.  So what's the catch?  If you don't change the privacy settings, Microsoft will, in accordance with the (EULA) you clicked okay to without reading, collect all the…
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question