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Windows 8.1 closing programs doesn't stop procce

Posted on 2014-07-29
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Last Modified: 2014-07-30
We have several users with windows 8.1 that when the close an application the process stays running, eventually the machine slows to a crawl. I can open the task manager and the task that way but the users can't handle that. Can anyone tell me what the process isn't closing. It happens with everything Office, adobe etc
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Question by:Axis52401
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6 Comments
 
LVL 97

Expert Comment

by:John Hurst
ID: 40228079
Most desktop programs will close properly when you do a normal close.

Metro programs sometimes stay alive and I have gotten used to using Alt-F4 to close Metro programs when I am done.

I do not have any issue with unclosed programs slowing things down and I have been using Windows 8 for nearly a year and a half now.
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Author Comment

by:Axis52401
ID: 40228091
These are programs such as office (excel, word) Adobe etc it happening with all programs
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LVL 97

Expert Comment

by:John Hurst
ID: 40228100
There is something wrong with your computer. I use Office 2013, Adobe, IE, QuickBooks and a lot of other programs and when I close them, they are gone.

Try running System File Checker but I do not think this will fix it. Open cmd.exe with Run as Administrator and run SFC /SCANNOW. Allow to complete, run again, restart and test the computer.

If SFC does not repair the damage, you may have to run a Windows 8 Refresh.
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Expert Comment

by:John Hurst
ID: 40228125
And also (I should have thought of this at the same time), scan for viruses and malware. Use Malwarebytes after your regular scan. Viruses can cause what you see.
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Accepted Solution

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McKnife earned 2000 total points
ID: 40228464
This will quite likely be a third party program that's interfering. Hold shift and click on restart in order to get the option to boot to safe mode on the next restart. In safe mode, nothing will interfere and they will close alright I guess.
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Expert Comment

by:McKnife
ID: 40230583
It's answered? What was it?
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