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Reverse DNS for exchange issue

Posted on 2014-07-29
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Last Modified: 2014-07-30
Blacklisted on a dns server because the reverse DNS looks like adsl-XX-XXX-XXX-XX.dsl.sfldmi.sbcglobal.net.  Would this be potentially because the ISP is residential?  Is there no changes on Godaddy dns for the domain that will change that?
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Question by:OHarrisNetworks
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Cliff Galiher earned 500 total points
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Reverse DNS is entirely separate from forward DNS so no, you cannot change this from GoDaddy.

Yes, most ISPs forbid running servers on residential connections. It is in the terms of service contract signed. And many larger ISPs do submit there residential IP blocks to backlist providers. The proper solution is to speak with your ISP and pay for a commercial connection and therefore get a commercial IP address. Note that Experts Exchange has policies about giving advice that circumvents legal contracts and licenses. So this is the extent of the good advice that can be given.
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by:OHarrisNetworks
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Thanks for your help Cliff, yes I know there are ways around it, but I want to do it legit, so calling ISP tomorrow.
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by:Alan Hardisty
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Ask the ISP for a fixed IP Address (assuming you/they don't have one at the moment).  If you/they can get one, then ask for reverse DNS to be added to the IP Address.  If you/they are on a dynamic IP Address then you/they can always setup a SmartHost in SBS to forward all mail to the ISP's mailserver for onward delivery which should get around the blacklisting issues.

Alan
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