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Change Outlook 2010's Junkmail Settings

One of my clients receives important mail that always goes to his junk mail. He doesn't always notice it and it causes a delay in processing that info.

He already listed the sender as safe in Outlook but the problem continues.

How do I change the Outlook settings to lower the junk mail rating so less mail goes into junk and to determine what rating the good mail receives that goes into junk?
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Tony Giangreco
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Tony Giangreco
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1 Solution
 
John HurstBusiness Consultant (Owner)Commented:
You can set the overall Junk Mail filter setting to High, Medium and Low.

Take a look at the Junk Mail icon, then settings and review the settings and settings tabs. Make sure the sender in the case above shows up correctly in the safe senders list. This works fine for me. Use the domain of the sender above.
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Tony GiangrecoAuthor Commented:
That has already been done.
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John HurstBusiness Consultant (Owner)Commented:
You might wish to repair Office because if the domain of the sender is in the safe sender list, then it should not go to junk.
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Alexei Kuznetsov (Outlook MVP)CEOCommented:
What type of account do you use? Because it may be Exchange that puts your emails to Junk.
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Tony GiangrecoAuthor Commented:
Its a pop3 acct
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