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Terminal Server licensing and Office

Posted on 2014-07-30
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Last Modified: 2014-09-04
Hi,
I have a 2008 TS with 5 CALS, I understand that I need a Volume license to install Office 2013 and the minimum is 5 which is OK. It is unlikely that more the 5 people will be connected to the TS at once but I am wondering what happens if a 6th person does try and connect - would they be prevented?
Regarding Office, I know it is licensed per device, are the devices that connect tracked in some way by the TS, again I am wondering what would happen if a 6th device tried to use Office on the TS (even if nobody else was connected at the time)?
Thanks
Andrew
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Question by:activateahsd
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14 Comments
 
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Expert Comment

by:John Hurst
ID: 40229069
I think the 6th person will not be able to start Office. I have other software (like QuickBooks) where the limit is strictly enforced.

If the 6th person is a likely regular, license accordingly as that will be your best solution.
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Author Comment

by:activateahsd
ID: 40229074
Hi,

But how does the TS know that a 6th unique device has connected? Are the licenses somehow assigned to the device, if so how?

Thanks
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Expert Comment

by:John Hurst
ID: 40229077
There should be a licensing file that controls this but I do not know for certain in the case of Office. I know for certain it can be done, but I just am not certain about Office.

Why are you trying to avoid licensing?
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Author Comment

by:activateahsd
ID: 40229087
I am not trying to avoid licensing, just wanting to make sure my client doesnt buy more licenses than they need.
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Expert Comment

by:John Hurst
ID: 40229107
I think then you should just proceed. You will know soon enough if the 6th person logs on. Let your client know that 5 people can get on and the 6th will likely not have access. I am sure Microsoft has worked this one out.
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Author Comment

by:activateahsd
ID: 40229129
The thing that I am not sure of is if someone logs in from a 6th unique device, would the system somehow know that and stop the connection even if the person that logged in with the 6th unique device was the only person connected to the TS at the time?
It is pretty much impossible to police how many different devices people may use to remote in over the lifetime of the TS surely?
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LVL 95

Expert Comment

by:John Hurst
ID: 40229134
If A on device 1 quits the system then F on device 6 can access. Once done, A cannot access if all 5 slots are used.

It is not which device is used; it is how many users can access. The lifetime of the TS does not matter (we would go nuts). It is just how many users.
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Expert Comment

by:John Hurst
ID: 40229142
By the way, I know CAL's work. I have inadvertently been there and done that. The nth person cannot log on.
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Author Comment

by:activateahsd
ID: 40229150
This is where I am getting confused, the Office Volume license is per device, not per user. Thats why I am worried about the scenario I just mentioned...
Arrg, why do they have to make it so confusing!
:(
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Accepted Solution

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John Hurst earned 500 total points
ID: 40229155
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Author Comment

by:activateahsd
ID: 40229236
Thanks but these dont answer my specific question...
I guess there isnt anything that tracks the actual device that is using Office via RDS, MS leave it to you to get 'more than enough' licenses to cover all eventualities.
Seems bizarre to me, why not just make it per user cal like the TS then there wouldnt be any grey area, that would be too easy for MS though.
I will leave this question open for a day or so just in case anyone else has a contribution but thanks for your help so far...
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LVL 95

Expert Comment

by:John Hurst
ID: 40229249
The one article suggested you need a special version for terminal services, so you may wish to contact Microsoft Sales/Support to see if (a) you have that version and (b) what they recommend.
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Author Closing Comment

by:activateahsd
ID: 40302953
Wasn't specifically the answer to my question but cetainly helped - I am pretty sure that ANY 5 devices can login to the TS but if a 6th one tried to connect when ANY other 5 were already connected it would be prevented. This makes a mockery of the fact that the license is per device but thats MS licensing for you i guess!
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Expert Comment

by:John Hurst
ID: 40303230
@activateahsd  - Thank you and I was happy to help you with this.
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