I have a user who in the past has been able to download this software we require for business production, but after the vendor made a web site redeployment we get the following when trying to download
Your request was categorized by Blue Coat Web Filter as 'pending'
If you wish to question or dispute this result, please click here.
I submitted a dispute but am wondering can I do anything in my proxy to allow this through or do I need Blue Coat to actually do something? I am a bit uncertain of how this works exactly.