?
Solved

Cannot connect console session in vCenter

Posted on 2014-07-30
6
Medium Priority
?
536 Views
Last Modified: 2014-12-15
I receive the following error when I try to create a console session to one the virtual machines from vCenter

"Unable to connect to the MKS: Permission to perform the operation was denied."

If I log into the host directly and do not have this error and am able to create the console session.
0
Comment
Question by:NytroZ
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 123
ID: 40229430
Have you tried a different vCenter user account ?

when you say logged into host, what server is this vCenter Server ?
0
 

Author Comment

by:NytroZ
ID: 40229626
A different vCenter user account provides the same error.

I can log into the single host ESX server(192.168.50.5) directly through the vSphere client then create a console session to the vm on the host without error.  If I log into vCenter(192.168.50.100) then access the vm on the host ESX server I receive the error.
0
 
LVL 123
ID: 40229633
When you login to the host, you will be using root credentials.

when you login to vCenter Server, you will be using user credentials which have been defined by vCenter Server, and the Role may have permissions to stop you looking at the console.

Did you setup the roles and permissions?

Are you logged in with the Super User - Administrator Account via vCenter Server...
0
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

 

Author Comment

by:NytroZ
ID: 40229864
All other vm's in vCenter are ok.  The vm that is having this problem does not have VM tools installed.  Could this be the reason?
0
 
LVL 123

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE^2) earned 2000 total points
ID: 40230104
Nobody has changed permissions on this VM?

It's always recommended to install VMware Tools on all VMs, but you should still be able to obtain a console.

I would remove from the inventory, and re-add to the inventory.

If the VM is off, do you still get a permission issue?
0
 

Author Comment

by:NytroZ
ID: 40235240
No permissions have been changed.  I will schedule some time this weekend so I can remove the vm from inventory and identify if the issue exists if the vm is off.
0

Featured Post

10 Questions to Ask when Buying Backup Software

Choosing the right backup solution for your organization can be a daunting task. To make the selection process easier, ask solution providers these 10 key questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When converting a physical machine to a virtual machine using VMware vCenter Converter Standalone or vCenter Converter Enterprise, if an adapter type is not selected during the initial customization the resulting virtual machine may contain an IDE d…
Will try to explain how to use the VMware feature TAGs in the VMs and create Veeam Backup Jobs using TAGs. Since this article is too long, I will create second article for the Veeam tasks.
Teach the user how to edit .vmx files to add advanced configuration options Open vSphere Web Client: Edit Settings for a VM: Choose VM Options -> Advanced: Add Configuration Parameters:
Teach the user how to use create log bundles for vCenter Server or ESXi hosts Open vSphere Web Client: Generate vCenter Server and ESXi host log bundle:  Open vCenter Server Appliance Web Management interface and generate log bundle: Open vCenter Se…
Suggested Courses

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question