Solved

Cannot connect console session in vCenter

Posted on 2014-07-30
6
343 Views
Last Modified: 2014-12-15
I receive the following error when I try to create a console session to one the virtual machines from vCenter

"Unable to connect to the MKS: Permission to perform the operation was denied."

If I log into the host directly and do not have this error and am able to create the console session.
0
Comment
Question by:NytroZ
  • 3
  • 3
6 Comments
 
LVL 117
ID: 40229430
Have you tried a different vCenter user account ?

when you say logged into host, what server is this vCenter Server ?
0
 

Author Comment

by:NytroZ
ID: 40229626
A different vCenter user account provides the same error.

I can log into the single host ESX server(192.168.50.5) directly through the vSphere client then create a console session to the vm on the host without error.  If I log into vCenter(192.168.50.100) then access the vm on the host ESX server I receive the error.
0
 
LVL 117
ID: 40229633
When you login to the host, you will be using root credentials.

when you login to vCenter Server, you will be using user credentials which have been defined by vCenter Server, and the Role may have permissions to stop you looking at the console.

Did you setup the roles and permissions?

Are you logged in with the Super User - Administrator Account via vCenter Server...
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Author Comment

by:NytroZ
ID: 40229864
All other vm's in vCenter are ok.  The vm that is having this problem does not have VM tools installed.  Could this be the reason?
0
 
LVL 117

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE) earned 500 total points
ID: 40230104
Nobody has changed permissions on this VM?

It's always recommended to install VMware Tools on all VMs, but you should still be able to obtain a console.

I would remove from the inventory, and re-add to the inventory.

If the VM is off, do you still get a permission issue?
0
 

Author Comment

by:NytroZ
ID: 40235240
No permissions have been changed.  I will schedule some time this weekend so I can remove the vm from inventory and identify if the issue exists if the vm is off.
0

Featured Post

Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

Join & Write a Comment

Suggested Solutions

It Is not possible to enable LLDP in vSwitch(at least is not supported by VMware), so in this article we will enable this, and also go trough how to enabled CDP and how to get this information in vSwitches and also in vDS.
HOW TO: Connect to the VMware vSphere Hypervisor 6.5 (ESXi 6.5) using the vSphere (HTML5 Web) Host Client 6.5, and perform a simple configuration task of adding a new VMFS 6 datastore.
Teach the user how to configure vSphere clusters to support the VMware FT feature Open vSphere Web Client: Verify vSphere HA is enabled: Verify netowrking for vMotion and FT Logging is in place or create it: Turn On FT for a virtual machine: Verify …
Teach the user how to use vSphere Update Manager to update the VMware Tools and virtual machine hardware version Open vSphere Client: Review manual processes for updating VMware Tools and virtual hardware versions: Create a new baseline group in vSp…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now