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Johnquinlan3735

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Exchange 2013 Activesync unable to verify account

I am unable to get ActiveSync on an iPhone to connect to Exchange 2013.  I get the error unable to verify account.  However, I use the same settings I can gain access to OWA on Exchange server.
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Forrest Burris
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I've seen this before when users have Exchange Activesync disabled in their Mailbox Features. Open up the Exchange management console and check Recipient Configuration / Mailbox. I forget where it is for 2013, it'll be something similar. Double check the user mailbox to make sure Activesync isn't disabled.
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Johnquinlan3735

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I checked Exchange 2013 and it is not disabled.
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Please have a read of my article (which is also relevant to Exchange 2013) and check that the accounts have the inherited permissions and that the user isn't a member of one of the groups mentioned:

https://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2861-Activesync-Working-But-Only-For-Some-Users-On-Exchange-2007-2010.html

Alan
I read the article and checked the inheritable permissions.  It did not help.  For some further information.  I setup a user last week and it had not worked until an hour an ago. Before that I had rebooted the server.  However, it only works occasionally. It connects but says Cannot Get Mail  The connection to the server failed.  But sometimes it works.  I setup another user today on ActiveSync and it Verify the User and does not work.
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Alan Hardisty
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