Solved

Server error question

Posted on 2014-07-30
7
219 Views
Last Modified: 2014-07-31
Hello,

I bought a module and installed it, it does not seem to be working but I can not find what the issue is, I thought it was a javascript issue but the developer says that it is a server error.

I have no idea where to look.

Can someone please point me in the correct direction.

http://tinyurl.com/l6aksw3

Matt
0
Comment
Question by:movieprodw
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 13

Expert Comment

by:duncanb7
ID: 40230844
On browser developer  tools, there is error on 404 for located image file

and please clean up all error first at

http://validator.w3.org/check?uri=https%3A%2F%2Fdanieldefense.com%2Fdaniel-defense-dealer-locator&charset=%28detect+automatically%29&doctype=Inline&group=0

What module you have installed, please specify it and its version

Duncan
0
 
LVL 110

Expert Comment

by:Ray Paseur
ID: 40230854
What is wrong?  I get a web page at the TinyURL link.
0
 
LVL 1

Author Comment

by:movieprodw
ID: 40230869
Sorry I should have elaborated.

I installed the Unirgy Map module for magento and it is not loading when you try to search.

They said it's a server error but I don't know how to check to see what is going on.
0
NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

 
LVL 58

Assisted Solution

by:Gary
Gary earned 250 total points
ID: 40230888
Your location search returns a 500 error

NetworkError: 500 Internal Server Error - https://danieldefense.com/ustorelocator/location/searchJson/

As a paid app the developer should be a bit more giving in his problem solving since no one (externally) can debug an app that you have to pay for.
0
 
LVL 1

Author Comment

by:movieprodw
ID: 40230949
Agreed! But it took them a week to get back to me and my boss is unhappy that it's not up.

I appreciate the 500 error info and will check that.
0
 
LVL 33

Accepted Solution

by:
Big Monty earned 250 total points
ID: 40232423
when I load the page and look in the dev console, I get the following:

Uncaught TypeError: Cannot read property 'observe' of null daniel-defense-dealer-locator:619
(anonymous function) daniel-defense-dealer-locator:619
(anonymous function) daniel-defense-dealer-locator:626

Open in new window

0
 
LVL 1

Author Closing Comment

by:movieprodw
ID: 40232443
Thank you very much, I was able to fix it with your help!
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many old projects have bad code, but the budget doesn't exist to rewrite the codebase. You can update this code to be safer by introducing contemporary input validation, sanitation, and safer database queries.
Originally, this post was published on Monitis Blog, you can check it here . In business circles, we sometimes hear that today is the “age of the customer.” And so it is. Thanks to the enormous advances over the past few years in consumer techno…
Explain concepts important to validation of email addresses with regular expressions. Applies to most languages/tools that uses regular expressions. Consider email address RFCs: Look at HTML5 form input element (with type=email) regex pattern: T…
The viewer will learn how to create and use a small PHP class to apply a watermark to an image. This video shows the viewer the setup for the PHP watermark as well as important coding language. Continue to Part 2 to learn the core code used in creat…

632 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question