Solved

notes mail delivered in wrong mailbox

Posted on 2014-07-31
4
217 Views
Last Modified: 2014-08-03
i have 2 general mailboxes, one for each company.
in the username field i added a info@companya.com mail address.
and in the other mailboxes username i added a info@companyb.com

yet when i mail to info@companyb.com it arrives in the mailbox of companya.
so it looks like only the 'info' part is taken into account ?
0
Comment
Question by:Lieven Embrechts
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 5

Expert Comment

by:Dave Gould
ID: 40231263
Check the setting in the configuration document.
Servers/Configurations ==> All servers
Under the Router/SMTP tab and then under "basics", there is an option "Address lookup"
If this is set to local part only, the domain is not checked.
0
 
LVL 9

Author Comment

by:Lieven Embrechts
ID: 40231274
is fullname only
0
 
LVL 5

Accepted Solution

by:
Dave Gould earned 500 total points
ID: 40231595
Have you also checked the config document for the receiving server. If it is not the same as the "all servers" document, I'm not sure who decides.

Also this is an extract from the following link :
http://www-12.lotus.com/ldd/doc/domino_notes/rnext/help6_admin.nsf/2e73cbb2141acefa85256b8700688cea/ecaa82dea420f50f85256c1d003954e9?OpenDocument

"To prevent the Router from using domain aliases when looking up addresses, do not include alternate Internet domain aliases in a Global domain document. Instead, create multiple Global Domain documents, each specifying a different primary Internet domain."
0
 
LVL 15

Expert Comment

by:akhafaf
ID: 40234652
Hi there,,

What comes to my mind is the following Possiblities :

-  On the Domino Directory please check on the right pane of the  " Person Document " of  info@companyb.com if the Mail Server and mailfile are the ones associated to info@companyb.com not info@companya.com

- On the Domino Directory please check on the right pane of the  " Person Document " of  info@companyb.com if there is an email forwarding to  info@companya.com .

- On the Mailbox ( database ) of " info@companyb.com " check if there is any " Mail Rule" which forwards all emails sent to " info@companyb.com " to " info@companya.com "

Best Wishes
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For users on the Lotus Notes 8 Standard client, this article provides information on checking the Java Heap size and adjusting it to half of your system RAM in attempt to get the Lotus Notes 8.x Standard client to run faster.  I've had to exercise t…
You’ve got a lotus Domino web server, and you have been told that “leverage browser caching” is a must do. This means that we have to tell the browser everywhere in the web to use cache. In other words, we set (and send) an expiration date in the HT…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question