Crucio606
asked on
Prevent Notes from being archived
I setup a retention policy to archive email. The archiving is working however I would like to prevent user notes from being archived.
I created a new Retention Policy to archive after 1 day and another one to prevent Notes from being moved and applied it to my mailbox. However when the archive runs my notes still get archived.
Retention Policy Tags
https://imgur.com/EnN9c2a,KzpGKpO,gcVoo0J#1
Retention Policy
https://imgur.com/EnN9c2a,KzpGKpO,gcVoo0J#2
I read somewhere that it can only be applied via OWA using personal tags. This is what I see when I right click notes under OWA
https://imgur.com/EnN9c2a,KzpGKpO,gcVoo0J#0
I created a new Retention Policy to archive after 1 day and another one to prevent Notes from being moved and applied it to my mailbox. However when the archive runs my notes still get archived.
Retention Policy Tags
https://imgur.com/EnN9c2a,KzpGKpO,gcVoo0J#1
Retention Policy
https://imgur.com/EnN9c2a,KzpGKpO,gcVoo0J#2
I read somewhere that it can only be applied via OWA using personal tags. This is what I see when I right click notes under OWA
https://imgur.com/EnN9c2a,KzpGKpO,gcVoo0J#0
you can over-ride the main email archive settings, by altering the Notes folder's properties to set your own settings under the AutoArchive tab -- this should allow you to turn off any archiving for the Notes folder.
ASKER
From what I've read the AutoArchive settings are disabled once we enable archiving from the Exchange server. In any case the settings are not under File->Info->Cleanup Tools->Archive
the settings are under the Notes folder properties in the Nav menu -- switch to Folder List to see everything and then right click on Notes folder, choose Properties and you should have an Archive tab on the pop-up window. Usually if there is a policy in effect, then it may be greyed out. I have an Auto-Archive policy running on our systems, to stop users being prompted every 14 days (they just click no all the time) and our Notes settings are not greyed out.
ASKER
I don't even have a Archive tab under Note properties
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nicely done, hopefully this post will help others with similar issue.
ASKER
No one was able to help me and I finally figured it out on my own