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Crucio606

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Prevent Notes from being archived

I setup a retention policy to archive email. The archiving is working however I would like to prevent user notes from being archived.

I created a new Retention Policy to archive after 1 day and another one to prevent Notes from being moved and applied it to my mailbox. However when the archive runs my notes still get archived.

Retention Policy Tags
https://imgur.com/EnN9c2a,KzpGKpO,gcVoo0J#1

Retention Policy
https://imgur.com/EnN9c2a,KzpGKpO,gcVoo0J#2

I read somewhere that it can only be applied via OWA using personal tags. This is what I see when I right click notes under OWA
https://imgur.com/EnN9c2a,KzpGKpO,gcVoo0J#0
Avatar of Iain MacMillan
Iain MacMillan
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you can over-ride the main email archive settings, by altering the Notes folder's properties to set your own settings under the AutoArchive tab -- this should allow you to turn off any archiving for the Notes folder.
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Crucio606

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From what I've read the AutoArchive settings are disabled once we enable archiving from the Exchange server. In any case the settings are not under File->Info->Cleanup Tools->Archive
the settings are under the Notes folder properties in the Nav menu -- switch to Folder List to see everything and then right click on Notes folder, choose Properties and you should have an Archive tab on the pop-up window.  Usually if there is a policy in effect, then it may be greyed out.  I have an Auto-Archive policy running on our systems, to stop users being prompted every 14 days (they just click no all the time) and our Notes settings are not greyed out.
I don't even have a Archive tab under Note properties
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Crucio606

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nicely done, hopefully this post will help others with similar issue.
No one was able to help me and I finally figured it out on my own