Link to home
Start Free TrialLog in
Avatar of ttrbrtsn
ttrbrtsnFlag for United States of America

asked on

cannot delete files from file server

when i delete a pdf, they disappeared. when i press f5, they reappear why ?

thank you,
Avatar of Kyle Abrahams, PMP
Kyle Abrahams, PMP
Flag of United States of America image

Could be any number of reasons, but my initial guess would be you have some kind of file replication going on.

Essentially something else is saying hey this is missing and re-copying / replacing the file.
I have also seen this with offline files, you delete the file while "offline" and when you refresh the file reappears from the source folder. Could also be denied delete permission on folder. Could be system not actively pulling data from the server live.
Avatar of ttrbrtsn

ASKER

Shadow copies? Maybe a group policy?
Avatar of Santosh Gupta
Santosh Gupta

is the pdf file name has some special format ?

did you checked if any application is creating this ?

see the windows event logs at same time activity. if needed enable the "Auditing on folder" and then see the reason of file creation.

http://support.microsoft.com/kb/310399
Hi,

That means that a corrupted profile can cause this issue, let’s try creating a new account to see if that solves the problem. If the new account works correctly, I’ll provide steps to transferring over your user files.
·         Click Start
·         Enter User Accounts into the search field
·         Press Enter on your keyboard
·         Click Manage another Account
·         Click Create a new account
·         Type the name of the user account
·         Click the account type (make it administrator if you are replacing an administrator account)
·         Click Create Account
·         Log off the current user
·         Log into the new user
 
Try to replicate the problems experienced by your original profile. If the problem doesn’t occur then you just have to switch your documents over to this profile.
·         Click Start
·         Click Documents
·         Click Tools (Press Alt if Tools isn’t visible)
·         Click Folder Options…
·         Click View
·         Click Show hidden files and folders
·         Clear Hide protected operating system files
·         Click OK
·         Navigate to this location C:\Users\<old username>
·         Select all files and folders except the Ntuser.dat, Ntuser.dat.log, and Ntuser.ini files
·         Click Edit (Press Alt if not visible)
·         Click Copy
·         Locate the C:\Users\<new username>
·         Click Edit (Press Alt is not visible)
·         Click Paste
·         Log off the new user
·         Log back into the new user
 
Hope that helps, look forward to hearing back from you.
ASKER CERTIFIED SOLUTION
Avatar of Vishalnarse
Vishalnarse
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial