Solved

How to eject CD on non-booting iMac

Posted on 2014-07-31
3
706 Views
Last Modified: 2014-08-01
My customer has an iMac G5 (not sure if Power PC or intel chip).  It does not boot so maybe bad HW or corrupt OS. To find out I insert OS X 10.4 CD that came with it and startup holding D key down. This start Apple Hardware Test (AHT) which will tells me if bad HW and what kind of HW is bad.

My question is how do I eject 10.4 CD as system can not boot so I cannot simply drag CD icon on desktop to trash. ie. I need to use just keyboard and mouse to do it I think. Please reply with 1 or 2 things to try.
0
Comment
Question by:mgross333
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 2

Expert Comment

by:Henry Dunn
ID: 40232968
Most computers, PC or Mac, have a manual eject process.  It uses a mechanical method to eject a disk and can found by physically searching the CD drive.  It'll be a little hole by itself, not an exhaust vent or something of that sort.  You'll need a paperclip or pin to push through the tiny hole, probably something fairly stout.
0
 
LVL 30

Accepted Solution

by:
serialband earned 500 total points
ID: 40233014
If it powers up, hold the left mouse button while booting up.  Keep holding it until it ejects.  You could also hold the f12 key or the eject key on the keyboard while powering up.

https://discussions.apple.com/thread/4278382?tstart=0


If it doesn't powerup, I think you're pretty much stuck, unless you take it apart.

If you have power, but it won't eject because it's stuck, then you can use a paperclip to assist the eject.  Unfortunately, there's no hole to push in like they have on the standard tray type players for the newer slot loaders.  http://support.apple.com/kb/HT2285

The older generation (PPC) slot loaders had a button, but the newer, thinner slot loaders don't as far as I know.  http://support.apple.com/kb/HT3007
0
 

Author Closing Comment

by:mgross333
ID: 40235435
Holding the eject button down on  keyboard down during boot worked.
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Smartwatches: just a fashion accessory or a useful device for all? The Apple Watch (http://www.apple.com/watch/) was launched in April of 2015 and has become a new way for iPhone users to stay connected. Ranging from $349 to $17,000, the Apple Watch…
A lot of new and distinct gadgets are making their appearance every other day. The latest gadget that has wooed the attention of all gadget lovers and non gadget lovers alike is the Smartwatch. This tiny gadget is capable of offering live access to …
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …

687 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question