Solved

Gmail - authentication error

Posted on 2014-07-31
4
623 Views
Last Modified: 2014-11-12
My oS is win 7 64 bit and I have both gmail and msn.  I have msn added to my gmail account.  But I get an error which says
Authentication error.
Server returned error "authentication failed"
How do I fix this error in Gmail.  thank u.
0
Comment
Question by:jegajothy
  • 2
  • 2
4 Comments
 
LVL 26

Assisted Solution

by:Thomas Zucker-Scharff
Thomas Zucker-Scharff earned 500 total points
ID: 40233141
Do you have 2-factor authentication turned in?
0
 

Author Comment

by:jegajothy
ID: 40233910
in response to Thomas, I am afraid I do not know what it is, and where do I go to see if this turned in or not.  Hope u could please give me a step by step instructions.  Thank u.
0
 
LVL 26

Accepted Solution

by:
Thomas Zucker-Scharff earned 500 total points
ID: 40233967
If you don't know then it isn't on. You can Google 2 factor authentication and it should take you to the Google help page on setting this up. EVERYONE should use this.  The Google authenticator app for iPhone or android is worth it.

On the original question,  put in a help ticket to the Google helpdesk and all that they reset your password.
0
 

Author Closing Comment

by:jegajothy
ID: 40266311
thank u for the right solution. well done.
0

Featured Post

Shouldn't all users have the same email signature?

You wouldn't let your users design their own business cards, would you? So, why do you let them design their own email signatures? Think of the damage they could be doing to your brand reputation! Choose the easy way to manage set up and add email signatures for all users.

Join & Write a Comment

Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
This Micro Tutorial will demonstrate without sampling how to find out top organic landing pages. The hack gets around the standard way to find the pages in Google Analytics results in sampling for larger sites.
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now