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Gmail - authentication error

My oS is win 7 64 bit and I have both gmail and msn.  I have msn added to my gmail account.  But I get an error which says
Authentication error.
Server returned error "authentication failed"
How do I fix this error in Gmail.  thank u.
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jegajothy
Asked:
jegajothy
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2 Solutions
 
Thomas Zucker-ScharffSystems AnalystCommented:
Do you have 2-factor authentication turned in?
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jegajothyretiredAuthor Commented:
in response to Thomas, I am afraid I do not know what it is, and where do I go to see if this turned in or not.  Hope u could please give me a step by step instructions.  Thank u.
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Thomas Zucker-ScharffSystems AnalystCommented:
If you don't know then it isn't on. You can Google 2 factor authentication and it should take you to the Google help page on setting this up. EVERYONE should use this.  The Google authenticator app for iPhone or android is worth it.

On the original question,  put in a help ticket to the Google helpdesk and all that they reset your password.
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jegajothyretiredAuthor Commented:
thank u for the right solution. well done.
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