Solved

Exchange Address Book on Android

Posted on 2014-08-01
2
118 Views
Last Modified: 2015-05-27
Hi,

I have an issue i need to find a way of getting over somehow. I have 65 Android handsets, with 3CX Mobile Device Management. Each handset has its own Microsoft exchange mailbox which is all setup and working.

Due to staff changes being quick, i need an easy way of putting all 65 of the users contact details on the other phones (basically the GAL). However, the issue i'm facing is obviously if the phone rings, android doesn't such the GAL, and to view it, it always goes live to the server. I've read information about how you can change a users default contact book to be the gal, but i'm a bit wary. It just needs to be as simple and easy to manage as possible as once it's setup i'll be leaving it in the hands of the client.

Josh
0
Comment
Question by:joshhough
2 Comments
 
LVL 20

Accepted Solution

by:
Svet Paperov earned 500 total points
ID: 40241607
This is not an Android issue – it’s rather by design of ActiveSync. ActiveSync synchronize the mailbox’s contacts folder and not the GAL. Basically, it’s because GAL is read-only and cannot be updated by an individual user.

However, GAL is presented on the phone as a searchable list – it is not populated but when you do a search by a name it should find the contact.
0
 
LVL 1

Author Comment

by:joshhough
ID: 40241616
I accept the above, the issue is this list doesn't display on things like SMS messages and the Call Log. I need to find some way of storing this or having one place where i can create contacts and distribute them to every user.
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Utilizing an array to gracefully append to a list of EmailAddresses
Here, we have shared an easy step by step tutorial on how to download instagram images and videos on PC, Android Mobile and iOS mobile.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now