We recently took over a Citrix server that has 40 licenses, but users cannot log on when there are more than 20 in use. The previous admin worked around this by setting a scheduled task to restart the Citrix Licensing service when the following entry is logged:
Citrix XenApp license acquisition error (-4): All installed licenses are currently in use. Please contact your system administrator to acquire additional licenses.
We'd like to avoid this by using the available licenses as normal. Attached is a screen shot showing the licences and the errors from the License Administration console.
How can we make Citrix use the licenses that should be available to it? Thanks in advance for any advice!