Exchange 2010 undeliverable

Posted on 2014-08-01
Last Modified: 2015-07-22
My customer has several messages in their undeliverable queue (Exchange 2010) and I cannot figure out why they won’t go.I have made sure their domain is not blacklisted. The customer was able to send me an email but she cannot get one to go to her own gmail account. It’s very frustrating!

I restarted the Exchange services. Somehow the messages replicated themselves except with no sender. Now, I have deleted the original messages, but the copies remain. I have remote access so I can work on it anytime. These messages should expire by 8/3/14, but I’d like to get rid of them now and keep working on the original issue. Help?
Question by:Profectus
    1 Comment
    LVL 63

    Accepted Solution

    If the messages have no sender, then they aren't the original messages, but NDRs. The NDR will have no sender.

    The queue viewer should tell you why the messages are failing, rather than waiting for them to time out. The bounce on the timeout will say just that - they expired, which doesn't help with troubleshooting.

    If no more messages have built up in the queue there isn't much you can do about it, it was probably some bad messages.


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Make managing Office 365 email signatures a breeze

    Are you using Office 365? Having trouble trying to set up email signatures for your users? Getting stressed out managing multiple signatures? Need an easier way to manage? We have a solution for you, try the most-user friendly and powerful signature management tool on the market.

    Are you using email marketing software? If not, you're missing out on effortless marketing and the reaching of desired conversion rates through email marketing software.
    ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
    The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
    The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    15 Experts available now in Live!

    Get 1:1 Help Now