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Windows 8 Startup Issues

Posted on 2014-08-01
Medium Priority
Last Modified: 2014-08-01
I have a HP 110-014 desktop with Windows 8 on it. When I turn it on, I can see the mouse but the screen is black & it will go no further into the boot process. I see no desktop or icons. How in the world can I troubleshoot this? How can I try to boot into safe mode since with Windows 8 you have to boot into Windows first to reboot in safe mode? I have a Windows 8 installation disk...any help will be appreciated.
Question by:wantabe2
  • 2
LVL 99

Accepted Solution

John Hurst earned 2000 total points
ID: 40235548
Hold down the Shift Key, press power on and repeatedly press F8 to see if you can bring up the Recovery mode and then Safe Mode.
LVL 24

Expert Comment

ID: 40235549
One data point:

(1) Having failed to boot two times in a row, Windows 8 opens in a troubleshooting mode, where safe mode is an option.

(2) Hitting F8 never worked for me.
LVL 99

Expert Comment

by:John Hurst
ID: 40235562
@wantabe2  - Thanks. F8 does not always work in Windows 8, but it can and I am glad you got going.

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