Windows 8 Startup Issues

wantabe2
wantabe2 used Ask the Experts™
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I have a HP 110-014 desktop with Windows 8 on it. When I turn it on, I can see the mouse but the screen is black & it will go no further into the boot process. I see no desktop or icons. How in the world can I troubleshoot this? How can I try to boot into safe mode since with Windows 8 you have to boot into Windows first to reboot in safe mode? I have a Windows 8 installation disk...any help will be appreciated.
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Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Hold down the Shift Key, press power on and repeatedly press F8 to see if you can bring up the Recovery mode and then Safe Mode.
Top Expert 2013

Commented:
One data point:

(1) Having failed to boot two times in a row, Windows 8 opens in a troubleshooting mode, where safe mode is an option.

(2) Hitting F8 never worked for me.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
@wantabe2  - Thanks. F8 does not always work in Windows 8, but it can and I am glad you got going.

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