Tutorial for a email router with CRM 2013

Posted on 2014-08-02
Medium Priority
Last Modified: 2014-09-01
Hello , i need help. I am looking a tutorial for setup email router with crm 2013 but i couldn't find it. I found some information on the internet, but is not clear for my.

I am trying to config my email service acounnts (hostgator) with my dynamics crm 2013.

Could you help me?.
Question by:ecarreon
LVL 30

Accepted Solution

Feridun Kadir earned 1500 total points
ID: 40238481
How far have you got with the Email Router?  Have you  installed it yet?

Do you have CRM 2013 Online or On-premise?

For the Email Router you must configure an outgoing and incoming profile separately. You only need to configure an incoming profile if you want emails to be automatically tracked into CRM. You can use the CRM Client for Outlook to manually track emails.

For outgoing emails (that is emails created in CRM such as from a campaign) then you must configure an outgoing email profile in the Email Router. For this you need to have details of your or your provider's outgoing SMTP service. Or you can use the CRM Client for Outlook to send outgoing emails.

Author Closing Comment

ID: 40296797

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Access 2003 or later To MySQL Migration Project Hello All, this is my second article in the category of MS-OFFICE Automation. In internet I am not able to find any comprehensive resource on the Migration of MS Access back-end to MySQL so I fin…
This very simple solution applies to a narrow cross-section of the "needs to close" variety. In this case, the full message in Event Viewer was in applog, Event ID 1000: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module …
Viewers will learn the different options available in the Backstage view in Excel 2013.
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question