Malware
My OS is win 7 prof 64 bit and somehow the following program got onboard : Secure Fast PC Optimizer and it always wants to scan my pc. I was trying to uninstall it from the control panel but I do not see it listed under Programs, nor can I see a directory in Program Files. My anti virus, Avast did not seem to catch this program. How do I get this malware uninstalled and deleted for good from my pc. Thank u for your advice.
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aadih
If the pest's alias is recognized, use Revo Uninstaller (free) to uninstall.
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Thank u to all the Gurus and Experts for your suggestions and inputs. I have tried virtually all the suggestions one by one, but nothing has worked to get rid of the Win 32/Caphaw malware, it is still there and it keeps popping up from time to time. I am now running malwarebytes Chameleon, with a normal scan and also a custom scan, but still it has not been able to detect this malware and remove it. I have also researched on the internet and tried their suggestions, and still no luck so far. Please let me know if there is anything else I should be trying. Thank u for all your suggestions.
In response to BillDL, I have checked the Control panel, and confirm that the program is not listed in any variations of the name. I now have Revo Uninstaller, prepared to do a thorough uninstall. But I have to find the name of the Program first. I tried looking at the windows explorer and it is not listed anywhere.
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in response to aadih (40255928), i followed your advise and did that too, but no luck so far. thank u for your suggestion.
In response to rindi,I ran malware in the normal mode but it did not find this particular win32/caphaw malware. Thank u for your suggestion.
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thank u for your response Aadih, as I have so much stuff on my pc, it will put me back in terms of productivity for a very long time. Maybe, I will go in for a Microsoft paid support if my interim efforts fail and also until my pension checks get in. Thank u again for your suggestions.
did you use revo uninstaller to unistall Secure Fast PC Optimizer ? As that was the original name of the program you mentioned in your original post. But if Revo unistaller does not see this application, it may have gone by some other name.
In response to web tracker, I am afraid the application has gone by another name, and i cannot figure out what it is despite going over many times . I wonder when the program displays the malware, like in the attached snapshot, is it possible to find out to load the Task Manager to find out what service or process it is running though i could not see what application was running. Thank u again for your inputs.
win32-caphaw-screen-shot.JPG
win32-caphaw-screen-shot.JPG
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Thank u everyone for your suggestions.
Thank you jegajothy