We help IT Professionals succeed at work.

SCOM server, shows disabled

2,542 Views
Last Modified: 2014-10-22
I installed SCOM 2012 and run discovery wizard, to discover windows server and deploy agents
All servers were discovered and shows healthy, except for scom management server itself that shows grayed out.

I am not sure why. Though I enabled the proxy agent on it.

Thanks

sc
Comment
Watch Question

Abdul Jalil Abou AlzahabConfiguration Manager & Windows 10 Administrator
CERTIFIED EXPERT

Commented:
Did you tried to right click on management server and click "Configure Client Monitoring" and follow the wizard ?

Note according to Microsoft TechNet:
The Configure Client Monitoring option will be unavailable if the selected computer is a gateway server.

Author

Commented:
<<<Did you tried to right click on management server and click "Configure Client Monitoring" and follow the wizard ?>>
I was going to try that, then in the wizard it prompts where to save files, then I thought that might be for different purpose..
Configuration Manager & Windows 10 Administrator
CERTIFIED EXPERT
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION

Author

Commented:
On the Error Collection page, do the following:
Type the local or attached File Share Path, such as C:\ErrorData, for the management server that will be used to collect error reports. The file share will be created at the local path on the management server and shared with the necessary permissions.



So I will just type C:\ErrorData and proceed with the wizard ?
Abdul Jalil Abou AlzahabConfiguration Manager & Windows 10 Administrator
CERTIFIED EXPERT

Commented:
Create the folder on any drive you want and mention the path in wizard if you don't want to create shared folder.

Author

Commented:
I did , but the Management Server itself is showing grayed out.
.scom
Abdul Jalil Abou AlzahabConfiguration Manager & Windows 10 Administrator
CERTIFIED EXPERT

Commented:
I would like to suggest to try the following solutions written in below:
http://www.haroldbato.com/2013/02/scom-management-servers-greyed-out.html

http://social.technet.microsoft.com/forums/systemcenter/en-US/126ca4a1-a43f-4e75-937e-3b43094a12a5/scom-2012-management-servers-grayed-out

Also you can read this blog and check if this is your case
http://blogs.msdn.com/b/rslaten/archive/2013/05/30/management-servers-turn-gray-when-they-are-removed-from-the-amsrp.aspx

Author

Commented:
Where is the log file for SCOM when things go wrong, ?
Vitor MontalvãoIT Engineer
CERTIFIED EXPERT
Distinguished Expert 2017

Commented:
Hi jskfan.

Do you still have this error?

Author

Commented:
Yes...SCOM Management server (Server4)still showing health state critical as displayed on the screenshot above
Vitor MontalvãoIT Engineer
CERTIFIED EXPERT
Distinguished Expert 2017
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION

Author

Commented:
*** SCOM Management server itself was showing critical, so I had to re-run the install and select repair. This operation helped to get rid of the critical alert of the Mangement server, however the Management server was still showing grayed out, even though it shows Healthy.
The way I fixed it was  going to C:/program files/Microsoft System Center 2012R2 /Operations Manager/Server/ and deleted Health Service State folder, that 's after stopping Microsoft Agent Monitoring service, I restarted the Monitoring Agent

then SCOM Console, and the server showed Green (Healthy)
Vitor MontalvãoIT Engineer
CERTIFIED EXPERT
Distinguished Expert 2017

Commented:
Let's see if it can hangs up to 24h healthy.

Author

Commented:
msmo

Author

Commented:
As you can see, Server4 which is the Management Server:
in the Administration tab , it shows Grayed out(Healthy)
in the Monitoring tab , It  shows Green(Healthy)

I am not sure why ?

However the other servers it monitors, are showing Healthy and green (did not include a snapshot )
Vitor MontalvãoIT Engineer
CERTIFIED EXPERT
Distinguished Expert 2017

Commented:
The error message would help. Can you post it here?

Author

Commented:
The event viewer shows  

Description:
Failed to store data in the Data Warehouse. The operation will be retried. Exception 'SqlNullValueException': Data is Null. This method or property cannot be called on Null values.
Vitor MontalvãoIT Engineer
CERTIFIED EXPERT
Distinguished Expert 2017

Commented:
Check permission on OperationsManager_dw database.

But you also should check the agente heatlh message.

Author

Commented:
OperationsManager_dw database.

the action account is Sysadmin in SQL permission for OperationsManager_dw database.

for the agent health, I do not see the server4 on the list:
ag

Author

Commented:
I meant in SQL security login for the Action account, in server roles I gave it Sysadmin

for OperationsManager_dw database, the Action account has permissions to Connect and Update
Vitor MontalvãoIT Engineer
CERTIFIED EXPERT
Distinguished Expert 2017

Commented:
The agent health from Manager Server appears in the Management Group Health.
Double-click on health column and see the error message.

Author

Commented:
I realized if I restart the Monitoring agent , it will turn Green, but after a while it will go back to Gray
Vitor MontalvãoIT Engineer
CERTIFIED EXPERT
Distinguished Expert 2017

Commented:
jskfan, for I help you I need to know what's the error. Please post here the error message.

Author

Commented:
It is fixed now...
I had SCOM 2012 and SCCM 2012 and SQL 2012 all installed on one server....

I uninstalled SCCM and SQL then installed back just SQL...
Now the issue is gone........

Author

Commented:
Sorry was not able to get back with you
Thank you Guys!!

===============
It is fixed
 I had SCOM 2012 and SCCM 2012 and SQL 2012 all installed on one server....

 I uninstalled SCCM and SQL then installed back just SQL...
 Now the issue is gone

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.