troubleshooting Question

How to Resolve Issue with Outlook 2013 and Comcast Email

Avatar of matrix0511
matrix0511 asked on
Internet / Email SoftwareOutlookEmail Clients
16 Comments1 Solution412 ViewsLast Modified:
outlook settiingsI have a new laptop I purchased, Lenovo Yoga 2 Pro. Has windows 8 Pro and Outlook 2013.

I have setup my Comcast POP3 email like i had with my Windows 7 machine I used to have. I can receive email to my Comcast email in Outlook no problems.

However, when I try to reply or send email to anyone, it will show as sent (leaves my outbox) and shows in my sent items. However, I NEVER receive the email.

I tested from my web mail from Comcast website and from my cell phone and the acct is working fine. so I know its isolated to this new Outlook 2013.

I have followed all the steps online to setup Comcast mail in outlook. but still no success. see attached current setup i have.

I have also tried changing port to 587 NO SSL. I've played around with different settings but still nothing.

This is soo frustrating. CAN ANYONE PLEASE HELP??

David Johnson, CD
The More I know, the more I don't know
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