troubleshooting Question

How to Resolve Issue with Outlook 2013 and Comcast Email

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matrix0511 asked on
Internet / Email SoftwareOutlookEmail Clients
16 Comments1 Solution412 ViewsLast Modified:
outlook settiingsI have a new laptop I purchased, Lenovo Yoga 2 Pro. Has windows 8 Pro and Outlook 2013.

I have setup my Comcast POP3 email like i had with my Windows 7 machine I used to have. I can receive email to my Comcast email in Outlook no problems.

However, when I try to reply or send email to anyone, it will show as sent (leaves my outbox) and shows in my sent items. However, I NEVER receive the email.

I tested from my web mail from Comcast website and from my cell phone and the acct is working fine. so I know its isolated to this new Outlook 2013.

I have followed all the steps online to setup Comcast mail in outlook. but still no success. see attached current setup i have.

I have also tried changing port to 587 NO SSL. I've played around with different settings but still nothing.

This is soo frustrating. CAN ANYONE PLEASE HELP??

Thanks
John
mail-settings.png
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David Johnson, CD
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