troubleshooting Question

Windows 7 brand new computer has a virus system restore does not work

Avatar of artismobile
artismobileFlag for United States of America asked on
Anti-Virus AppsStorage SoftwareWindows 7Dell
5 Comments1 Solution560 ViewsLast Modified:
Dell Inspiron m3800
Windows 7
Just got this computer and loaded Microsoft Office. I have Macafee but it comes from an installer later. Explore was running really slow so I tried Firefox and must have loaded all that performance enhancing fake virus stuff and won't go away. No restore point works. Suggestions please?
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 1 Answer and 5 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 5 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros