TeamViewer 8 Host reinstalling itself

Posted on 2014-08-05
Last Modified: 2014-08-05
Hello experts,

I'm hoping you can help me with an odd problem. We acquired a new customer with a single server (SBS 2008). The previous IT company used TeamViewer for remote management - not the standard TeamViewer program, its the one that comes with TeamViewer's RMM suite.

The problem is I just cannot get rid of it. If I uninstall it, it reinstalls itself. If I disable the service, it re-enables itself and starts up. I thought at first it might be a logon script, but it can reinstall itself while I'm logged in. Anyway I'm stumped, I'm wondering if this is a feature of TeamViewer's RMM platform or something similar. Does anyone have any ideas how I can get rid of it for good?

Thanks in advance,

Question by:solvers
    LVL 87

    Expert Comment

    I'd try removing it while there is no LAN connection, and I'd use revo uninstaller to remove it, so everything is cleanly removed:

    If Teamviewer comes back after that, I'd check with teamviewer and possibly also the previous IT provider, it may be necessary to remove the server's entry from their database or servers.
    LVL 19

    Accepted Solution

    looks to me like there may be group policy to install it on logon.

    go in to group policy management and see if you can find any traces of it. delete or disable the policy.

    normally, anything related to RMM be it teamviewer or GFI, there is a GPO installer.

    Get rid and you should be fine.

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