windows 7 pro not connecting to some wirless connections

windows 7 pro 64 bit.

Will not connect to work wireless.  I can connect at home but not at the work wirless.  All other computers can at work.  Did work two weeks back.  Redid my connection and made a new one.  I have the correct password.

any suggestions.
GeorgeidpAsked:
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rhandelsCommented:
You could try to update the WIFI driver, this sometimes does the trick.
And what do you mean by redid the connection? Did you remove it form network center and typed in the password again?
Where does it stop if you can't connect?? Any messages in EventViewer??
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John MoshayemCommented:
Should be share more details.

- freezing in which step? connecting, getting IP address, or ....
- how many computers in your work? ( maybe router cant handle all connections and not provide answer to computer requests to join the network)

I think the problem of your work router, because your wireless card work correctly in your home and join home network without problem.
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jerseysamCommented:
Delete the network in your network list and set up as if you had not connected before.

Make sure the wireless password has not changed
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GeorgeidpAuthor Commented:
Hello

We did this and still nothing.  Like I said it works on other networks.
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jerseysamCommented:
What messages do you get and how far do you get with the connection?

I.e. connect but no internet or wrong credentials or no connection?

Please elaborate
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GeorgeidpAuthor Commented:
it says cannot connect and cannot authonicate.

we removed the connection and made a new one from scratch with same password.

only this laptop does it.   can I go into device manager an update the driver?

thanks
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jerseysamCommented:
yes you can update the driver on the wireless card. Or just uninstall and then reboot the laptop.

I have seen it before where a wireless router was giving out strange IP addresses until it was rebooted too.
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GeorgeidpAuthor Commented:
we rebooted the router and modem and going for update driver.  This wireless works at all locations except this one area.


thanks
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jerseysamCommented:
Then I would suggest that it is not an issue with the laptop then and more authentication issue or maybe firewall or AV policy?
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GeorgeidpAuthor Commented:
the password was changed by the service tech.
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jerseysamCommented:
Yes thought it had to be authentication.

Ok great.
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